Scott Kia Of Springfield

Great service, very friendly. Service writer kept me well informed as my Sedona was being serviced. Waiting area is very clean and comfortable. I would recommend to all Kia owners to take advantage of well informed as my Sedona was being serviced. Waiting area is very clean and comfortable. I would recommend to all Kia owners to take advantage of this dealership's service department. More

Dan was fantastic during the entire sales process. Easy to work with and exceeded all my expectations. Would highly recommend Dan if purchasing a a vehicle at dealership. to work with and exceeded all my expectations. Would highly recommend Dan if purchasing a a vehicle at dealership. More

I bought a car for Scott Kia in August 2020.My I bought a car for Scott Kia in August 2020. My salesperson was Hassan. There were 2 white Kia Forte available in my price range. They both were I bought a car for Scott Kia in August 2020. My salesperson was Hassan. There were 2 white Kia Forte available in my price range. They both were priced at 12k. The car I wanted had more features and had cruise control. I was offered the other car at 11k, which I refused because of the missing features and especially it did not have cruise control. I did all the paperwork and paid for the car. I wanted the car registered in DE, but Husain insisted the car needed to be tagged in Pennsylvania. I was advised to get a Pennsylvania drivers license. This was at the HEIGHT of the PANDEMIC. THEY WOULD NOT RELEASE THE CAR TO ME even though I had signed all the paperwork and paid $6000.00 in cash as a down payment. They finally relented and tagged the car in Delaware as I requested. It was 2 DAYS LATER when I picked up the car. It was a NOT the car I purchased - it was the 11k car that had no cruise control, but I paid 12k. IT WAS A DELIBERATE and FRAUDULENT SWITCH and BAIT. The dealership refused to fix the issue. They also refused to provide me with a second key to the car. Now I have to pay $450 to an OUTSIDE contractor to get the cruise control. I have bought cars for over 40 years and I have never had a worse experience. I DO NOT RECOMMEND this DEALERSHIP or Husain. More

Jeff was one of the most concerned sales representatives ive ever dealt with. He and the Kia team worked with me non stop till my needs were met. Great job ive ever dealt with. He and the Kia team worked with me non stop till my needs were met. Great job More

Great experience buying a car at this dealership. Prices are reasonable and the servise is outstanding. would definitely recommend it to my friends and relatives. This will be my third vehicle from here and are reasonable and the servise is outstanding. would definitely recommend it to my friends and relatives. This will be my third vehicle from here and I always get treated right More

Some miscommunication on the part of the dealership started our experience on the wrong foot. But we were fortunate enough to have Naz'hea assigned to us as our sales agent. Her pleasant personality an started our experience on the wrong foot. But we were fortunate enough to have Naz'hea assigned to us as our sales agent. Her pleasant personality and obvious knowledge of the vehicle quickly changed our attitude. When we arrived at the dealership our intension was to just test drive the Telluride and check for fit of child seats. After spending an hour with Naz'hea, looking at and test driving the vehicle we purchasing it! A few days later we received a phone call from Naz'hea making sure we didn't have any additional questions or concerns about our new car. If you decide to purchase a vehicle from Scott KIA, definitely ask for Naz'hea!!! She's the best!! More

Great overall buying experience. Hassan always goes above and beyond his duty to help. I had many dealings with him and he comes through every time. and beyond his duty to help. I had many dealings with him and he comes through every time. More

Service was great, we got right to business. We told Hassan what we were there for and he made sure that we left satisfied, Hassan also helped us get cheaper insurance. My wife is very happy with her ne Hassan what we were there for and he made sure that we left satisfied, Hassan also helped us get cheaper insurance. My wife is very happy with her new 2021 Sportage More

Great dealership! The girl in the finance department was amazing! Very fast & efficient! You know how long the process takes of buying a car- she got us in and out so fast! amazing! Very fast & efficient! You know how long the process takes of buying a car- she got us in and out so fast! More

I recently bought a 2021 Telluride from Scott Kia of Springfield and was very pleased with the customer service and price of the vehicle. I greatly appreciate both, Dan and Tiffany who were both excelle Springfield and was very pleased with the customer service and price of the vehicle. I greatly appreciate both, Dan and Tiffany who were both excellent to work with and next time I'm in the market for another vehicle, I will definitely be going back to Scott Kia. Thank you both so much...... More