Scott Mazda

Basic oil change and tire rotation. Dealer had to fix express window controls as well. Even though dealer was using a temporary location due to redoing they're usual s and tire rotation. Dealer had to fix express window controls as well. Even though dealer was using a temporary location due to redoing they're usual showroom and facilities, all went smooth and quickly. No problems. More

This review is for the used car lot at Scott dealerships. The salesman Pete was amazing, did everything he could to put the customer first. He understood the importance of taking care of the customer. Only w The salesman Pete was amazing, did everything he could to put the customer first. He understood the importance of taking care of the customer. Only when he would say I have to talk to my manager were there minor issues, but I get it, all part of the selling process. Plus it was near the end if the month, and they had to meet a certain quota by Oct. 31. I would definitely work with Pete again in finding a car. However, I would advise extreme caution when working with the finance manager. He reviewed first thing packages available etc that could be added. As he was reviewing the protection shield warranty I thought wow, this is part of the deal I had negotiated, thinking it was included in the price we negotiated since the only warranty package I expressed an interest in was the 2 year powertrain extended warranty due to the higher mileage used car I was purchasing. Then when we get to the summary sheet of prices I see a cost added for the protection shield. I never asked for this but there was the charge. The finance manager just assumed I wanted or he just decided to add on his own???? Sneaky move.....awkward. he said they put the shield on already on the car making me feel like I had to take it. Out of fairness he did ask if we needed to change the numbers but I didnt have the time I needed to get to an appt. And we were so far along in the process. Shame on me for not having the papers all reworked but I had to be somewhere and they were running behind to begin with. So off I went with a charge I never agreed to and I truly feel it was a sneaky move by the finance manager because 1) I mentioned numerous times I only planned to use this vehicle for 3 or 4 years and he kept saying this was a great warranty for 7 years. 2) I never asked for this in any of my communications. In my texts I clearly only ask for the extended powertrain service warranty. We played phone tag a couple of times and I was the last to make a phone call, of which I never heard back. So here i am charged almost $700 more for a protection i never agreed to. Again, I should have had all the paperwork re-done. Lesson learned. But I will not deal with this finance manager again. I dont believe he handled well at all. So I say proceed with caution when reviewing the numbers...he may add additional charges that were not agreed upon. More

I was very pleased that Jason fromthe Mazda Service I was very pleased that Jason from the Mazda Service Department was able to fit me in to the schedule. I needed a inspection & emissions done along w I was very pleased that Jason from the Mazda Service Department was able to fit me in to the schedule. I needed a inspection & emissions done along with an oil change. My car was finished by 11:30 am, and Jason went over the entire bill with me. Stellar service was provided by Jason Feiler & the Mazda Technician. Highly recommend Scott Mazda to anyone that needs their car fixed. Thank you for fitting me in. V/R B. Neefe More

Very satisfied with service visit Brought my Mazda 3 in for service to diagnose a suspension noise. The problem was found and repaired, and the service advisor, Jen Mancino, explained Brought my Mazda 3 in for service to diagnose a suspension noise. The problem was found and repaired, and the service advisor, Jen Mancino, explained everything clearly. I have been satisfied on previous service visits to Scott Mazda, and this time was no different. More

Thank you Jeremy! Fantastic experience working with Jeremy Scavazzo at Scott Mazda. He helped me track down the exact vehicle I wanted after a lot of back and forth an Fantastic experience working with Jeremy Scavazzo at Scott Mazda. He helped me track down the exact vehicle I wanted after a lot of back and forth and failed attempts with other dealers in PA and surrounding states. He made the process totally stress-free and never pressured me or used obnoxious sales tactics. When he finally did get my exact car, earlier than expected, he also came in with the best price compared to a local competitor. Can't recommend him enough! If you want a no-nonsense approach to buying a Mazda, go with Jeremy at Scott. Love my brand new 2020 Mazda 3 hatch! More

Excellent, customer-oriented service The entire process was great. Warmly welcomed. Thoroughly explained service before and after it was finished. Reviewed key data about my car. Service The entire process was great. Warmly welcomed. Thoroughly explained service before and after it was finished. Reviewed key data about my car. Service was completed very promptly. More

Great Service I got a great deal on my Mazda6 last December and was very happy with the whole experience. A recent recall notice coincided with my need for my firs I got a great deal on my Mazda6 last December and was very happy with the whole experience. A recent recall notice coincided with my need for my first service. They were able to get me in at a great time for me. Service was done exactly when they said and they even washed it for me. The Scott dealership is a bit far for me to drive, but it's worth it to me to take it to people I feel I can trust. I will certainly be back and highly recommend Scott Mazda. More

Buying a new car All the people who were involved with me purchasing my new car were wonderful! I know i got a great deal! They did what the could so i didn't have to All the people who were involved with me purchasing my new car were wonderful! I know i got a great deal! They did what the could so i didn't have to put money down. More

Great Leasing Experience I leased a Mazda CX-5 on Saturday with Beth Marouchoc. She was very professional and extremely helpful. She went out of her way to make the experien I leased a Mazda CX-5 on Saturday with Beth Marouchoc. She was very professional and extremely helpful. She went out of her way to make the experience go smoothly. I would definitely go back to Scott Mazda and Beth for my next car. More