
Scott Robinson Chrysler Dodge Jeep RAM
Torrance, CA
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It was great in every way staff was amazing they are truthful Help full always with the smile telling me everything wa going to be ok they were communicating every step My jeep was taking care of truthful Help full always with the smile telling me everything wa going to be ok they were communicating every step My jeep was taking care of it promptly More
Lies and no answers until I went o pick up my car when nothing had been done. The manager figured it out in 5 mins. Total mess. Not the first time nothing had been done. The manager figured it out in 5 mins. Total mess. Not the first time More
I brought my car to be serviced around July 15th or so. First they over charged me for the brakes. I noticed this on the invoice and told them it needed to be changed to the correct pricing. Then it took First they over charged me for the brakes. I noticed this on the invoice and told them it needed to be changed to the correct pricing. Then it took 30-35 minutes for the dealership to move other cars parked in front of my jeep. The brakes work well. Also, when I brought the car to the dealership, my engine light was not on. The brakes work well. A flash update was done of the car. Fuel injection cleaned. Oil change. When I left the dealership the engine was on and has not turned off since that day. I rarely drive my jeep since I have another vehicle. I thought it would eventually turn off by itself and it has not. I went online to schedule another appointment to bring it in to get the light turned off. Unfortunately, my appointment is not until September 8, 2023. However, the service guy I worked with was pleasant. More
The service area was decent. A little confusing at first until directed by the dealership location. Once at the right location it went smooth. Although, the kitchen/waiting a A little confusing at first until directed by the dealership location. Once at the right location it went smooth. Although, the kitchen/waiting area can use some work and stocking up. More
Came in to the the Service Area and guy name J. Just came in and introduce himself. They took about less than 20 minutes to finish the Oil Change and everything looks great so far. Thanks J !!! Just came in and introduce himself. They took about less than 20 minutes to finish the Oil Change and everything looks great so far. Thanks J !!! Roger Ribeiro More