Scott Robinson Chrysler Dodge Jeep RAM

The dealership had my Jeep for a week and did not address any of the issues it had. I have been in and out of this dealership for a year since I purchased my Jeep. Terrible service and incompetent technician any of the issues it had. I have been in and out of this dealership for a year since I purchased my Jeep. Terrible service and incompetent technicians. I tried calling my service advisor after I picked up my Jeep and can't get a hold of him. More

Second time buying a car from Jeff. Always responsive to calls received, and pin pointed what I was looking for. Both times located the ones I purchased from a staging location north of Always responsive to calls received, and pin pointed what I was looking for. Both times located the ones I purchased from a staging location north of the dealership. If I consider another car, Jeff will be the first I contact. More

Service was great - only complaint was that took a few days to get phone xxu with conclusion on repair needs. days to get phone xxu with conclusion on repair needs. More

Brian was great to work with. He made the whole process easy and was very informative with accurate information. He made the whole process easy and was very informative with accurate information. More

Great service from our advisor, it was easy to drop off and pick up, good communication. and pick up, good communication. More

The automated system is good . Received updates on my vehicle status . Also received a follow up from one of the reps Received updates on my vehicle status . Also received a follow up from one of the reps More

The new express oil change station has shorten the wait time a lot, and the supervisor is giving good update and feedback about the vehicle. Thats awesome time a lot, and the supervisor is giving good update and feedback about the vehicle. Thats awesome More

Took my vehicle for oil change and have them check on a noice it was making with the shocks or the suspension just to have them check it. Initially I understood that it would stay overnight but days went b noice it was making with the shocks or the suspension just to have them check it. Initially I understood that it would stay overnight but days went by and that turned into a whole week waiting for a diagnosis. I do understand that it can take time to fix or just to diagnose. I was really frustrated for the lack of communication from anyone letting me know what was being done. Until I called and they said ok it’s here ready. My car was probably just sitting there and no one bothered to call me. And according to the initial text when you droped off my vehicle it says “Please use this txt to call me or text me”. Just a really bad experience and lack of professionalism. More

The service coordinator did not return my calls (two the day my van was supposed to be picked up and one the second morning) to check on the progress of my van. What was to be a one-service turned into thre day my van was supposed to be picked up and one the second morning) to check on the progress of my van. What was to be a one-service turned into three! The second day after another call was not returned I went to the dealership and found my van sitting in the parking versus being serviced. The service coordinator sent a text after he returned from lunch saying he never received the messages I left. I have the dates showing the calls and the minutes verifying I left messages. Last, when I picked up my van it showed the tire pressure was checked, yet as I started driving away, I received an alert that all four tires were low. It is my hope that everything else they stated in the paperwork that was completed/checked was actually done. I would welcome a call from the dealership to discuss my concerns. More

They where Very helpful and kind. They work fast. They where Friendly. I would Recommend you guys They work fast. They where Friendly. I would Recommend you guys More