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Scott Robinson Chrysler Dodge Jeep RAM

Torrance, CA

4.0
633 Reviews

20900 Hawthorne Blvd

Torrance, CA

90503

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633 Reviews of Scott Robinson Chrysler Dodge Jeep RAM

March 02, 2019

Great service and customer experience My experience was very positive and professional. I was attended by Norma, and she was able to quickly initiate my service request, provide additional More

by agoobi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norma
Mar 03, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Guillermo Chavez, Customer Relations Manager

March 01, 2019

Great service department I took my new wrangler in for a first oil change. We had a great experience with the service department. Thanks Jose! We will continue to drive out More

by Jlgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Murcia, Ernesto "Jose" Ramirez
Mar 03, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Guillermo Chavez, Customer Relations Manager

February 28, 2019

Great group of people I highly recommend the sales and finance staff at Scott Robinson Chrysler! They were friendly, fast, honest and communicated very well. Edgar, Darre More

by Don77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell, Steve Posner, Edgar Garcia
Mar 03, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Guillermo Chavez, Customer Relations Manager

February 25, 2019

Friendly, Helpful Service I bought my Jeep at a dealer who is no longer in business; so, I was looking for a place to service my air bag inflator recall. The first place I wen More

by johnvrichardsonjr
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brianna (recall), Martin, Jose (driver), Cesar Arizmendi
Feb 25, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Guillermo Chavez, Customer Relations Manager

February 21, 2019

5 Star Excellent Service Experience on Feb 19th This Excellence in Service experience was a direct result of two employees who were extremely professional in managing my service visit. They are Cesa More

by mbc1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norma Espinoza - 5 Stars Experience, Cesar Arizmendi
Feb 24, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Guillermo Chavez, Customer Relations Manager

February 17, 2019

Fair with my Service Thanks for being fair with my service visit! They told me there was going to be a diagnostic charge even if they could not fix my issue and when they More

by Charlie's Dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norma, Jose Murcia, Cesar Arizmendi, Jeramie "Jay" Jones, David Sanchez, Franklin Hernandez, Ernesto "Jose" Ramirez
Feb 17, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Guillermo Chavez, Customer Relations Manager

February 16, 2019

Oil change Took long time for just get oil change but They did excellent work. Very friendly and I can trust them as mechanic I will bring my car again. More

by hrmzfc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Feb 17, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Guillermo Chavez, Customer Relations Manager

February 15, 2019

Amazing service, great experience! I came in a few days ago for a new car. I had a general idea of my budget and the type of car- Marcos definitely helped facilitate the process. Great More

by cmorfin03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Rodriguez
Feb 17, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Guillermo Chavez, Customer Relations Manager

February 14, 2019

very good service by Jeff Azar good information, clear pricing and good attention on behalf of the sales person, the car turned out exactly as I liked and really happy so far with t More

by Dennis te Kloese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Azar
Feb 17, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Guillermo Chavez, Customer Relations Manager

February 11, 2019

Oil change I came in for a simple oil change and when my vehicle was ready I found that the navigation system had been disabled and even my phone was no longer c More

by Scrice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know the gentleman’s name
Feb 13, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Guillermo Chavez, Customer Relations Manager

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