Scott Robinson Chrysler Dodge Jeep RAM
Torrance, CA
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633 Reviews of Scott Robinson Chrysler Dodge Jeep RAM
This was our second first time vehicle purchase in less than 6 months. We had a wonderful experience at Scott Robinson Honda Dealership down the road with Natalie and Jennifer, so the referral to Jimmy, Mo than 6 months. We had a wonderful experience at Scott Robinson Honda Dealership down the road with Natalie and Jennifer, so the referral to Jimmy, Mo, & Josh was greatly appreicated. They took the time to understand our needs and goals, which made the overall experience of buying a new car enjoyable. Thank you so much for your patience and working with us. We LOVE Scott Robinson Deadlerships! More
A huge thank you to Mo, Jimmy & Josh. These three men treated us with the utmost patience, professionalism, and respect in our car purchase. On top of that, Mo and Jimmy were exceptionally receptive to o treated us with the utmost patience, professionalism, and respect in our car purchase. On top of that, Mo and Jimmy were exceptionally receptive to our budget and needs in a vehicle. Josh made the finance process smooth and painless. We couldn't have gotten this deal anywhere else. Thanks again, guys. We already are and will continue to be return customers. More
(I am cut/pasting my review from the one I just left on Yelp) I'm one of those peoplle who says SURE, I'll send a nice letter, write a review...rarely happens. This one I HAVE TO, they were GREAT and y Yelp) I'm one of those peoplle who says SURE, I'll send a nice letter, write a review...rarely happens. This one I HAVE TO, they were GREAT and you need to hear it. Why so great? I walked in with an offer in hand for a Jeep from another dealership faaar away, and even though it was below their asking prices, they looked at it and said let us try. Not only that, they did the work FOR ME while I was just calling in to them between my errands, I wasn't the one haggling! Sherry in Sales was WONDERFUL! I told her what my criteria were and the situation, and she searched the stock and called me back to let me know. I was still juggling children (mine AND others'), and she was cool with me stopping by just to say hi quickly and setting a time for later - but still showed me (and three little girls) the Jeep quickly while I had a minute. Later she did a great job getting me what I wanted, and at the price I was looking for. Even though I already had my own preapproved financing, they really wanted to take a shot at it so I let them. Mo and Sherry did half the paperwork for me because I was short on time - heck, they even kept it going while I went and returned a rental car and came back! Their numbers were right in line w/ the financing I already had, so I ultimately did not use theirs, but it was competitive with what I'd found, which was also a great rate. Tough to beat, but they tied it! Last I want to give a good grade to Josh in financing, too - he made the process fast and easy, and frankly it was MY questions that took longer than his rundown. He was very friendly - just as the rest of the staff - and they hung together as a good team to make the whole experience great. I stopped by today just to pick up some paperwork and Sherry hugged my girls and Josh came out smiling to show off his tie...poor guy has to wear a tie... ;) End to end, I was only there three hours, and that included me leaving a couple times in the middle for one thing or another, AND including giving them a shot at competing with my financing, AND me dragging out the process swapping stories with Josh (my bad). That could have easily been 1.5-2 hours, but once I had the price I was looking for I admit I relaxed a bit. ;) And this all happened with a 13 yr old tagging along, as well as a short stint when the 9 yr olds came back (!!!), and they took the chaos of children in stride. I plan to be back, as someday I may be trading up from my Liberty to a Wrangler, and there's service to be done in between. Thank you Sherry & Josh for making this easy! More