Scott Robinson Chrysler Dodge Jeep RAM

Oil change, tire rotation and recover update . Purchased the vehicle from your dealership and always return it for servicing. The service that I received and the accommodations offered are alway . Purchased the vehicle from your dealership and always return it for servicing. The service that I received and the accommodations offered are always excellent. More

Overheated, but Keep Calm and Carry On On my way to DTLA on Thursday when my 2005 Dodge began to overheat. The smell of something funky burning [leaking coolant] and smoke [actually steam] On my way to DTLA on Thursday when my 2005 Dodge began to overheat. The smell of something funky burning [leaking coolant] and smoke [actually steam] was noticeable from under the hood when stopped for traffic signals. I opted to skip Jury Duty and face the consequences later and headed back home. I decided to give nearby Scott Robinson a try and brought it there to be serviced. Norma Espinosa, Service Advisor was a delight to work with and had a calming effect. Although the job took more than a day to repair, due to scheduling, she kept me informed with status updates. In case anyone is wondering, I was fortunate to have my jury service transferred to Torrance and didn't lose credit for time already served. But, I had to report in-person at the courthouse on Friday morning. Norma saved me from walking over a mile by offering their complimentary, Courtesy Shuttle Ride. And, when my vehicle was ready for pick-up, I received a discount as well. I would definitely consider Scott Robinson CDJR for vehicle service in the future. Thank you Norma for looking out for me. More

Once again amazing service at Scott Robinson CDJR Had to do my 25,000 mile service on my Jeep SRT and they always are extremely accommodating and efficient. Greatted immediately by service writer and Had to do my 25,000 mile service on my Jeep SRT and they always are extremely accommodating and efficient. Greatted immediately by service writer and even the Service Manager. Said it would take and hour and they were spot on. Even got a visit from the GM Joel Nelson who was helpful in the purchase of my Jeep SRT. The way dealerships should be! More

Its was good We had no problems everything was good our advisor was friendly and explained everything we didn't understand and always staying in contact with us We had no problems everything was good our advisor was friendly and explained everything we didn't understand and always staying in contact with us More

Challenger gt purchase Enjoyed purchasing the car. Car is great just as advertised. The price exactly as advertised on the internet. Salesman explained every part of the pur Enjoyed purchasing the car. Car is great just as advertised. The price exactly as advertised on the internet. Salesman explained every part of the purchase and watched the car for us overnight with no worries. More

Oil change Honored my complimentary oil change even though they stopped doing so this year it’s a leased vehicle and first oil change has always been complimenta Honored my complimentary oil change even though they stopped doing so this year it’s a leased vehicle and first oil change has always been complimentary More

Rosa’s review I’m pleased and surprised at the level of positive customer service and care provided to me as a walk-in and Mr. José the porter/ shuttle guy isn’t t I’m pleased and surprised at the level of positive customer service and care provided to me as a walk-in and Mr. José the porter/ shuttle guy isn’t the best !! More

Great customer service Del Johnston met us when we arrived and was amazing in helping us from start to finish. Great to work with every step of the way. Del Johnston met us when we arrived and was amazing in helping us from start to finish. Great to work with every step of the way. More

Great Service Took my car in for service and although they had a full shop, they gladly accepted one more car. Not to mention that I arrived after noon. Yes, they g Took my car in for service and although they had a full shop, they gladly accepted one more car. Not to mention that I arrived after noon. Yes, they gave me about a 4 hour wait, as they were extremely busy, but luckily my car was ready before that. I'm a happy customer. More

Excellent Yeimy is the best Professional courteous excellent communication skills she has great knowledge about my vehicle history and always provides me with Yeimy is the best Professional courteous excellent communication skills she has great knowledge about my vehicle history and always provides me with excellent customer service I would recommend her to anyone Thanks Andy Waterson More