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Scott Robinson Honda
Torrance, CA
304 Reviews
For more than 45 years, Los Angeles-area drivers have trusted the team a tour family-owned and -operated Honda dealership in Torrance, CA, to help them find their perfect new or used Honda. Here at Scott Robinson Honda, you get a lifetime limited power train warranty on every new vehicle at no extra charge and our price protection promise, which means we'll meet or beat any price you have in writing from any of our competitors, or we'll give you a $100 gift card. Visit us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 304 reviews
February 23, 2016
The best customer service !!! First ,I would like to thank Sean and Fred for helping us get the car we are looking for,and also tony finance Dept.thanks for the opportunity and exc First ,I would like to thank Sean and Fred for helping us get the car we are looking for,and also tony finance Dept.thanks for the opportunity and excellent service .. More
by Kolokoy15
February 18, 2016
A+++ As Always Our 2016 Honda Accord Sport is the 4th car we've purchased from Scott Robinson's Honda. I Couldn't be any happier with the interest rate and total pa Our 2016 Honda Accord Sport is the 4th car we've purchased from Scott Robinson's Honda. I Couldn't be any happier with the interest rate and total payoff I came away with, even with an upside down value with the car I traded. Thank you as always. -Jharen More
by Ezekiel0418
Employees Worked With
December 24, 2015
Bait and Switch Received specific quote over the Internet via email for a CRV lease. When I went to the dealership (after spending two hours there) I was told that th Received specific quote over the Internet via email for a CRV lease. When I went to the dealership (after spending two hours there) I was told that they could not do the deal. I asked to have the sales manager call me. No call. I sent a letter to the General Manager asking for a call. Crickets. Called again and was told that in spite of the specific quote received that they would not lease me the car at that price. I am considering legal action. More
by Jed
Employees Worked With
Employee no longer listed.
November 19, 2015
Customer-Oriented Dealership I was ready to buy a 2015 CRV EX FWD. I did my research at numerous review sites, Edmunds, and TrueCar. After a truly horrible experience at another d I was ready to buy a 2015 CRV EX FWD. I did my research at numerous review sites, Edmunds, and TrueCar. After a truly horrible experience at another dealership, I decided to try Scott Robinson. I contacted the Internet sales department and receive a good quote. The color I wanted was not in stock, but one was on the way. The salesman agreed to hold it for me, and to not allow any dealer AddOns to be installed. When the car arrived, I went in to purchase it. The salesman went off the get the paperwork and as I was about to sign, I see an additional $800 in the price for the dreaded ProPack. This package consists of a set of wheel locks (MSRP about $50), cargo tray (MSRP about $150) and mud guards (MSRP about $100). When I objected, saying that had promised not to install any AddOns, the salesman said (1) they put the package on every car that came on their lot and (2) the dealership would lose money at the quoted price. I felt they were reneging on a promise and that the price they wanted for the ProPack far exceeded MSRP. After some negotiations, we agreed on a price that was more than I initially expected, but one I could live with. After purchase, I discovered a flaw in a window seal and flaws in the paint finish. The service and body departments, once shown the issues, did a good job in fixing them. They were kind enough to provide me with a loaner car for the few days they needed to service the CRV. More
by Legolass
Employees Worked With
Randle Posten, Harold Tidwell, Art Herrera
October 04, 2015
angry customer mr stuart lipschitz my salesman he very rude and i had really bad exprience as a customer .very unprofesional manner.all i can say is his attitude ama mr stuart lipschitz my salesman he very rude and i had really bad exprience as a customer .very unprofesional manner.all i can say is his attitude amaze me its 21st century wakeup and be nice to other people More
by disapointed customer
Employees Worked With
September 23, 2015
Costumer service Im here at Honda to have my punctured tire replaced or repaired. These two serviceman Frank and Fadhi just turned me off and told me that my tires are Im here at Honda to have my punctured tire replaced or repaired. These two serviceman Frank and Fadhi just turned me off and told me that my tires are not covered even when I have Honda care Sentinel! How can they do that without even checking it out in the system for me or calling Sentinel? I was furious and I called Sentinel myself (instead of them calling for me) and have them talk to Fadhi! Now they are dealing with my tire! The thing is, I pay my monthly due on time, I got my CRV here and bought protection that they sell us for the car and I always come for service for many years and these two guys just spoil it for me. They should not keep these people! More
by darna123
Employees Worked With
Frank and Fadhi
September 11, 2015
So disappointed! Bunch of xxxxx and unprofessional car salesmen, once you start discussing with them the rates and they realize that you've done your homework and actu Bunch of xxxxx and unprofessional car salesmen, once you start discussing with them the rates and they realize that you've done your homework and actually know what are you talking about they will show their other REAL face. The first salesman (Jim Cappella) didn't even show up, calming that he was busy with another customer even though we had an appointment with him, then we ended up with another sales guy called "David" who was having hard time inputting our details into the system, after waiting for over 50 mins, he came back with a higher rate and was really rude, he didn't even try to convince us, I'm really disappointed with the way they treat their best and loyal customers who purchased 2 cars from this dealership. Never again! More
by ANK2
August 05, 2015
Good folks to get your car from I've been dealing with Scott Robinson for years. They're nice people and I've just gotten my third new car from them. A couple of class acts in parti I've been dealing with Scott Robinson for years. They're nice people and I've just gotten my third new car from them. A couple of class acts in particular: Ken Bonner in sales, and Richard Bruce in Finance. More
by Shelbyc72
Employees Worked With
March 14, 2015
Satisfied Customer Stuart, was a very helpful sales person was able to work with me on my monthly. This is my 3rd car at this location and are always trained with knowle Stuart, was a very helpful sales person was able to work with me on my monthly. This is my 3rd car at this location and are always trained with knowledge. If you're looking into buying a new Honda please ask for Stuart he truly was amazing and made manic happen. I'm very satisfied with my 2015 Accord Sport on 20' Momo rims. More
by VillaHugo
Employees Worked With
November 09, 2014
Real Customer Service Best car buying experience in the last 20 years. Fawzy took customer service to a whole new level. Very thorough and friendly with a no pressure sal Best car buying experience in the last 20 years. Fawzy took customer service to a whole new level. Very thorough and friendly with a no pressure sales attitude. In my opinion...one of the best in the business. Will return soon for my next Honda. Mike & Rose Espenshade More
by roseES
