Back

Scott Volkswagen

East Providence, RI

not yet
rated
113 Reviews

777 Taunton Ave

East Providence, RI

02914

Directions

By Type

Showing 113 reviews

May 10, 2011

Why I give them a good rating: Jamie did a great job for us. He was responsive, had great follow up, excellent demeanor and was professional. He worked the sale with my wife and was respectful the entire t More

by ChrisMangano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Benti, Gary, Josh
March 30, 2011

Great experience and friendly customer service. This dealership was recommended to me by a friend and they did not disappoint. I have sent in my car twice for service and they did a good job and did eve More

by tjsousa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gasior
March 19, 2011

The dealer got right back to me with an internet quote, had the car I was looking for in stock and I was able to tale delivery quickly.It is a family own businesses that stands behind it dealership and rep More

by bfr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lathrop
Mar 21, 2011 -

Scott Volkswagen responded

Dear bfr, First off, I'd like to offer my sincere apologies reagarding your experience at Scott Volkswagen. I assure you that customer service comes first and foremost at our dealership and it troubles me greatly to see that this was not the case for you. Please call me directly at 401-438-5555 so that I may attempt to resolve this matter for you. Your business is of paramount importance to us here and I will do anything in my power to make things right. Regards, Brad Scott Owmer Scott Volkswagen

March 07, 2011

My salesperson, Kevin, was friendly, courteous and personable. He made me realize it was the right time to trade-in my high mileage Jetta. He was very helpful and a pleasure to deal with. I, most cert More

by Nelita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lothrop
March 03, 2011

As this was my first experience in purchasing a car on my own it was really wonderful. Everyone took care of all my needs and answered every question, I felt like no question was ridiculous and they made me More

by hingraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lothrop, Joshua Braga, Brad Scott
March 01, 2011

Very friendly sales people, honest, curteous, never any no high pressure sales tactics. They gave us an honest and fair deal with our trade and the new purchase. We would recommend this dealership to anyon More

by debbiepc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel J. Daly
March 01, 2011

This was my first time to Scott and I am very pleased to say that the entire experience was a no pressure enjoyable trip to purchasing my new car. My salesman Kevin was personable and very helpful in guidin More

by Kevpic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Keith & Mahmoud
February 28, 2011

Kevin was very knowledgeable in the safety aspects of the car and wanted the customer to know that they would be safe in a VW. The whole dealership came together to make sure my car was ready for me. Despi More

by fyasko808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
February 28, 2011

Kevin was extremely helpful in finding us the new 2011 Jetta in the color and style we wanted. His excellent customer service was the final decision maker for us, as we shopped during a snow storm and unl More

by eap2670
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lothrop
February 28, 2011

I have been a customer of Scotts Volkswagen for 3 years and I will continue. I recently traded my leased convertable beetle for a new Eos. Kevin Lothrop is a very friendly knowledgeable salesperson. He is More

by irish0708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kevin lothrop