Scranton Chevrolet of Norwich - Service Center

Recall and car issues Everyone was extremely nice and helpful. They fixed the problem issue with the heater and did the recall. Need some other work done. Waiting on Amy a Everyone was extremely nice and helpful. They fixed the problem issue with the heater and did the recall. Need some other work done. Waiting on Amy and service manager to call me. More

Great!...From my greeting to the end of service Amy came right over to my car. She checked a few things out. Like my headlight covers. They are really fogged up or dirty and she mentioned I could ge Amy came right over to my car. She checked a few things out. Like my headlight covers. They are really fogged up or dirty and she mentioned I could get new ones get them restored. I was so excited about this. She got me quotes for both. I asked her about the black stuff on my rims- she gave me info on that. She was knowledgeable and friendly. She told me about filters that needed replacing and made sure they were done in time for my busy morning. More

Great sales and service The whole process from sale to service was great special thanks to Tammy Davis in service for taking care of all my needs.Thanks Tammy The whole process from sale to service was great special thanks to Tammy Davis in service for taking care of all my needs.Thanks Tammy More

Great experience I called to make an appointment with a very nice person. She explained the service my on star had recommended. When we took our truck in the service w I called to make an appointment with a very nice person. She explained the service my on star had recommended. When we took our truck in the service was terrific. The staff was polite and explained all the work they did. Thus was our second time at Scranton. Both experiences very professional More

Excellent service The service department got me in and out in no time. I was able to make an appointment that morning and when I got there they helped me right away. The service department got me in and out in no time. I was able to make an appointment that morning and when I got there they helped me right away. More

Recall repair Professional service personnel work done in a timely manner Received letter informing me a of recall and received call from service department asking Professional service personnel work done in a timely manner Received letter informing me a of recall and received call from service department asking if I could bring vehicle in for recall repair. Appointment made for next day More

Great job The wait is good and worth the cost paid for oil change tire rotate and making the appointments online with phone is a great convenience. The wait is good and worth the cost paid for oil change tire rotate and making the appointments online with phone is a great convenience. More

They were there for me ! Called prior day told them my situation they made an appointment for me to come in the following morning. They took Trac for a test drive and heard t Called prior day told them my situation they made an appointment for me to come in the following morning. They took Trac for a test drive and heard the same squeaks as I did. Thought it was something to do with the recall being done on it everything done ok, so the did lubricate it. Ironically I still experience the squeaks from the Trac in rear of the vehicle or where ever it still is coming from. More

Professional kind service I just had my truck serviced there for a recall the service tech took care of all the worries I had. There lounge was small, I spent my time walking a I just had my truck serviced there for a recall the service tech took care of all the worries I had. There lounge was small, I spent my time walking around the showroom an ended up talking to the person that sold me my truck and suggested a solution to my minor issue I was having with my infotainment system. More

Service was quick and easy. Service was easy to set up and were right on time to start. Nice waiting area, and the service was completed in a timely fashion Service was easy to set up and were right on time to start. Nice waiting area, and the service was completed in a timely fashion More