Scranton Chevrolet of Norwich - Service Center

Elation, then frustration. While the original,problem was somehow corrected, miraculously, my speedometer is off, showing my car going 12 mikes per hour faster, and the minute t While the original,problem was somehow corrected, miraculously, my speedometer is off, showing my car going 12 mikes per hour faster, and the minute time on the clock is off 20 no,utes. I am reluctant to return to see what else could go wrong. More

Excellent service Good experience fought for me when it came to my extended warranty and coverage I will always bring my vehicle back. When it needs repairs Good experience fought for me when it came to my extended warranty and coverage I will always bring my vehicle back. When it needs repairs More

Vehicle service They took my truck in on time and completed the scheduled service. They were thorough and courteous. I would recommend them to my friends and family. They took my truck in on time and completed the scheduled service. They were thorough and courteous. I would recommend them to my friends and family. Thanks Scranton Team. More

Excellent service I brought my car in for service on a Saturday and the service dept was quick and efficient. They had me in and out in less than an hour. I brought my car in for service on a Saturday and the service dept was quick and efficient. They had me in and out in less than an hour. More

Always great service at the service department Always a friendly crew at the service department. Quick check-in, thorough work and a report card on my truck when they are done. Great pricing, could Always a friendly crew at the service department. Quick check-in, thorough work and a report card on my truck when they are done. Great pricing, couldn't do it myself at home cheaper than that! Thanks again More

Service to fix a recall and oil change I made an appointment because I got a letter for a recall on my husband’s Trax. I went in for the appointment and I was told they were only going to i I made an appointment because I got a letter for a recall on my husband’s Trax. I went in for the appointment and I was told they were only going to inspect the recall to see if it need to replace a part. On the phone when I made the appointment I was told that they would inspect the car and if they needed to replace it it would be done. That did not happen they did not have the part to replace it. They had to order it. I asked when it would be in. I was told they had no idea. That did not make me happy. More

Great Except Price Everyone I talked to was great and the service was quick and flexible. The price was high due to labor and that was the downside of my visit. Everyone I talked to was great and the service was quick and flexible. The price was high due to labor and that was the downside of my visit. More

Oil change Despite showing up early on the day after a holiday without an appointment, the shop got me in almost immediately. The service took longer than usual Despite showing up early on the day after a holiday without an appointment, the shop got me in almost immediately. The service took longer than usual due to a few techs calling out, but not too bad. More

Silverado under warranty but stil cost me $582 I have a 2014 Silverado with 48000 miles, power train warranty still in effect. Truck automatically switched to 4wd low stranding me twice. Dealership I have a 2014 Silverado with 48000 miles, power train warranty still in effect. Truck automatically switched to 4wd low stranding me twice. Dealership charges 582 “not covered under warranty??? Not right..... 4wd is part of power train but this specific part is not. Truck should not have had an issue like this with only 48000. I have been a Chevy owner for many years but this issue will make me re think my next purchase of a Chevy. More