Scranton Chevrolet of Norwich - Service Center

Awesome professional experiance It was a great experiance super service super people. It took no time at all and they kept me informed great experiance thank you will be back soon It was a great experiance super service super people. It took no time at all and they kept me informed great experiance thank you will be back soon More

Great service Service here is great. Takes about an hour for an oil change, tire rotation and multipoint inspection. The staff is courteous. Never had an issue with Service here is great. Takes about an hour for an oil change, tire rotation and multipoint inspection. The staff is courteous. Never had an issue with them. More

Service guy gene want out of he way to help me The manager and service guy went out of there way to help me out with my new truck regarding the head rests on new silverado are different from the 2 The manager and service guy went out of there way to help me out with my new truck regarding the head rests on new silverado are different from the 2010 More

Very good The service was good and the people are very professional. I had a great time bringing in my truck for the service, thank you for being so nice. The service was good and the people are very professional. I had a great time bringing in my truck for the service, thank you for being so nice. More

Terrible Wouldn't give loaner, sat for 4 hrs,didn't know what they were doing, no satisfaction, did not fix the problem, terrible communication awful tried the Wouldn't give loaner, sat for 4 hrs,didn't know what they were doing, no satisfaction, did not fix the problem, terrible communication awful tried the cheap way out. Machined rotors that should be replaced. Hurried the original delivery as we waited 6 hrs for something that shouldn't have taken more than an hour! Truck brakes are still not right! More

Slight miscommunication Had a great experience. Loved the shuttle service. But just noticed that my oil was changed to synthetic without my knowledge/ approval. Now I have 5 Had a great experience. Loved the shuttle service. But just noticed that my oil was changed to synthetic without my knowledge/ approval. Now I have 5 quarts of regular oil sitting around with nowhere to go. More

Personable. Down to earth people that listen and care I’m a full time RV’r so I’ve had the opportunity to see many dealers and how they respond to customers needs. Scranton Chevrolet is definitely above a I’m a full time RV’r so I’ve had the opportunity to see many dealers and how they respond to customers needs. Scranton Chevrolet is definitely above any other dealer I’ve been to for service. I have made it my mission to tell each dealer I’ve been to about the service department at Scranton Chevrolet. Sarah has a great personality and was a joy to work with. More

Terrible Servic Awful Service really Brings to Truth that Dealerships are a Bunch if Snake oil Salesman. Car was Brought to dealership for oil change and tire rotatio Awful Service really Brings to Truth that Dealerships are a Bunch if Snake oil Salesman. Car was Brought to dealership for oil change and tire rotation. Picked car up had Previously marked the tires It was Documented in Recipe that rotation was Done. Called 5 separate times to rectify the situation. Once I got in contact with some one was told to bring the car back and they would do the tire rotation. Which then forced me to drive an extra 45 miles and get a ride because of there mistake. After the rotation was supposedly completed the 2nd time went out side to get the car and Again was LIED TO the tires were again Not Rotated. As Again I had the tires marked. They then rotated the tires on the spot as I watched to make sure it was done. Was told to Bring the car back and they would detail it for me as a form of repayment for the inconvenience. I did bring it in and what ever was done was far from detailed as the rims were Never Cleaned car was never waxed or the inside wasn’t Shampooed or even whipped done as I still had my kids Footprints on the back of the seats. At this Point I would Pay any friends or Family to never Go to that Slimy excuse of a shop. I have already tried to reach out to Chevy and contacted the Better Buisness Burrow. More

They were great! The service Dept were nice. They got done before the time that it was suppose to be ready.Tammy was nice.Got waited on right away.Didn't wait long at all to pick car up. They got done before the time that it was suppose to be ready.Tammy was nice.Got waited on right away.Didn't wait long at all to pick car up. More

Excellent service very helpful and very accommodating Had an emission issue which we thought was taken care of but it came back, and they got me right in and took care of it... very happy with the service Had an emission issue which we thought was taken care of but it came back, and they got me right in and took care of it... very happy with the service I received More