Scranton Chevrolet of Norwich - Service Center

Like always 5 star service I had to bring in my 2016 Camaro for a TSB service issue and Tammy the Service managers kept me informed via multiple phone calls on when they were go I had to bring in my 2016 Camaro for a TSB service issue and Tammy the Service managers kept me informed via multiple phone calls on when they were going to receive the specialized tool and fluid needed. When the work was completed I was meet by her assistant and she took care of me making sure all of my concerns and questions were promptly answere. Thank you. That work was completed and the issue I had is urgently gone. Great job everyone. More

Great servicel. Service department was pretty thorough and quick. Tammy was informative of what needed to be done and was able to get me a loaner while my car was bei Service department was pretty thorough and quick. Tammy was informative of what needed to be done and was able to get me a loaner while my car was being serviced. More

Oil change The service person was a Very explainable about what she was doing when she hooked up a scanner to test me vehicle opponents and explained to me wer The service person was a Very explainable about what she was doing when she hooked up a scanner to test me vehicle opponents and explained to me were the coffee machine was located and were I could sit and wait More

Oil change Friendly and efficient. Nice facility. I was brought into the service area immediately and was shown to a clean waiting area, where I enjoyed a tasty Friendly and efficient. Nice facility. I was brought into the service area immediately and was shown to a clean waiting area, where I enjoyed a tasty cup of coffee while I waited. More

Helped with headlights I was down from out of state when I lost a headlight, they took me in and fixed it quickly along with another light I did not know was out. The entire I was down from out of state when I lost a headlight, they took me in and fixed it quickly along with another light I did not know was out. The entire staff were all so polite and nice to me and I was never there before. They were very welcoming and did the job quickly....thank you. More

Subpar I came in after I got a check engine light come on and Onstar told me to bring it in, and when i brought it up to them they told me sense it wasn’t on I came in after I got a check engine light come on and Onstar told me to bring it in, and when i brought it up to them they told me sense it wasn’t on right now their was nothing they could do about it. And I asked for an oil change which I thought included a full maintenance and I didn’t get that either. And I’m use to getting a video with my service and I didn’t get that either. More

Check engine light Brought my car in for a check engine light & the car was stalling in less than 2 hrs I was driving home problem solved .. as always great service .. s Brought my car in for a check engine light & the car was stalling in less than 2 hrs I was driving home problem solved .. as always great service .. so glad I chose Scranton Chevy I recommend anyone looking to purchase a car check them out first A+ More

Nice quick oil change Made the appt online. Pulled into Scranton service bay. Tammy came over and logged me in. I went into the nice clean customer lounge. 45 minutes late Made the appt online. Pulled into Scranton service bay. Tammy came over and logged me in. I went into the nice clean customer lounge. 45 minutes later, Tammy came over and told me my truck was ready. Can’t wait for my next oil change. More

Service Rico & Tammy squeezed me in. They did the work which was covered under power train warranty. Completely satisfied. Free coffee helps with the waiting Rico & Tammy squeezed me in. They did the work which was covered under power train warranty. Completely satisfied. Free coffee helps with the waiting time. Thank you More

Quick, thorough and reasonable! Easy to schedule an appointment for an oil change and a recall. Quick responsive staff, friendly check in and out. Great price for a full synthetic oi Easy to schedule an appointment for an oil change and a recall. Quick responsive staff, friendly check in and out. Great price for a full synthetic oil change, they even filled my washer reservoir!! More