Scranton Chevrolet of Norwich - Service Center

Repair of miss-firing engine It took a while to get to my car (busy I was told), but when they did get to it they did an excellent job! It took a while to get to my car (busy I was told), but when they did get to it they did an excellent job! More

Review of Scranton/Dan Mallon Chevrolet Scranton and even when it was Don Mallon Chevrolet has always been courteous, fair and provided me with excellent service. I believe they have never Scranton and even when it was Don Mallon Chevrolet has always been courteous, fair and provided me with excellent service. I believe they have never overserved me or underserved me and always met my needs. Even when I may have been somewhat disappointed with miscommunication they have always stepped up to the occasion and provided me with extra incentive. I would definitely recommend this dealership for sales and service! More

Great customer service!!! Attentive, knowledgeable and helpf They take care of their customers and when problems arise they work tirelessly to fix the issues! They are great about loaning vehicles while mine is They take care of their customers and when problems arise they work tirelessly to fix the issues! They are great about loaning vehicles while mine is being serviced too. More

Oil change First and most important to me was the service writer. She was knowledgeable, friendly, thorough, and didn’t try to sell me extra stuff. Work was do First and most important to me was the service writer. She was knowledgeable, friendly, thorough, and didn’t try to sell me extra stuff. Work was done in the expected amount of time. That’s all I ask. More

Excellent Service The service was excellent & it took less time than I was told. I brought it in for a recall & also for an oil change. Thank you The service was excellent & it took less time than I was told. I brought it in for a recall & also for an oil change. Thank you More

Friendly fast service My visit was very enjoyable. Service was performed as expected and fast. very friendly staff. Comfortable waiting area. Will return for my future ser My visit was very enjoyable. Service was performed as expected and fast. very friendly staff. Comfortable waiting area. Will return for my future service requirements More

Oil change and diagnosis of all wheel drive error message Very helpful staff on check in and while waiting. Wish I had known how long diagnosis would take, but the two women working were very attentive and ni Very helpful staff on check in and while waiting. Wish I had known how long diagnosis would take, but the two women working were very attentive and nice, checking on progress. Only issue was long time waiting, mechanic went on lunch break. I easily would have arranged to leave it if I knew diagnosis would take so long. Maybe mechanic didn't know it would take so long either. Not their fault. It all worked out ok. More

Number 1 Chevy Service Department By far Scranton CHEVY Service Department is my all time favorite. I always feel welcome and I never worry if my vehicle was serviced properly. I can a By far Scranton CHEVY Service Department is my all time favorite. I always feel welcome and I never worry if my vehicle was serviced properly. I can always count on this team in doing their job and they always do it above my expectations. Thank You. More

Great Dealership! All around excellent Dealership! All the way from the management to the technicians. Easy to work with and kept me updated through the service process All around excellent Dealership! All the way from the management to the technicians. Easy to work with and kept me updated through the service process. More

Loose transmission cable connection to shifter this Problem should have been properly tightened when the previous issue with the torque converter was replaced. This could of been very dangerous. this Problem should have been properly tightened when the previous issue with the torque converter was replaced. This could of been very dangerous. I will start to look for another dealership for service. More