Scranton Chevrolet of Norwich - Service Center

Great Easy in easy out no gimmicks. Thoroughly impressed and highly recommend. They made the time spent there not feel like a waste of time. Thanks again. Easy in easy out no gimmicks. Thoroughly impressed and highly recommend. They made the time spent there not feel like a waste of time. Thanks again. More

Service with a smile Everyone greets you when you walk in. The drive up area is very clean and the service advisors are right there in the lane to greet you. They let me k Everyone greets you when you walk in. The drive up area is very clean and the service advisors are right there in the lane to greet you. They let me know how long it would take and finished a little early. More

Service Good people from service the car salesmen not so much but I am happy take my truck to service to them anytime I am very happy Good people from service the car salesmen not so much but I am happy take my truck to service to them anytime I am very happy More

October 2018 Every thing went well other than one hiccup when the service employee opening my door into the yellow stop bar. She apologized and we finished our ser Every thing went well other than one hiccup when the service employee opening my door into the yellow stop bar. She apologized and we finished our service of the truck. She tried to get me a free car wash but the guy denied her. More

Always friendly and funny great people When you go there the people under stand what's your needs are if you have any questions they will get you the answers on anything you want to know When you go there the people under stand what's your needs are if you have any questions they will get you the answers on anything you want to know More

Warranty issue Tammy was quick to get my truck in and out within an hour and found issue in running board and got it fixed, she is super Tammy was quick to get my truck in and out within an hour and found issue in running board and got it fixed, she is super More

Great people in the service department. They have a great service center. Nice people. I take both my Corvette and Chevy pickup there for all maintenance. Tammy is the best service pers They have a great service center. Nice people. I take both my Corvette and Chevy pickup there for all maintenance. Tammy is the best service person i have ever delt with relative to the auto industry. More

Oil change tire rotation fix minor problems Fixed broken hose ,changed oil. Unable to fix backup camera problem awaiting call back from company. Hopefully it will only take a couple of days. Fixed broken hose ,changed oil. Unable to fix backup camera problem awaiting call back from company. Hopefully it will only take a couple of days. More

Squeaking noise from engine compartment First visit did not fix the problem! Dealership first charged me $700 for two belts and labor, service, upon complaing to service manager the cost dro First visit did not fix the problem! Dealership first charged me $700 for two belts and labor, service, upon complaing to service manager the cost dropped to $468! Second visit after 200 miles was for the same complaint. Obviously the first visit ($468) did not correct the problem, second visit seems to have solved it. Why did ut take two visits to fix the same problem? More

Overcharged Well call me if you want to really know. I was overcharged for the service I received that day had to return for a 120 dollar refund on my card, was n Well call me if you want to really know. I was overcharged for the service I received that day had to return for a 120 dollar refund on my card, was not happy, no compensation. Still feel I was overcharged, but let it go. More