Scranton Chevrolet of Norwich - Service Center

Friendly, efficient and professional service! Got the appointment, time and date, that worked for me. Had all the services completed as necessary with great support from the service department st Got the appointment, time and date, that worked for me. Had all the services completed as necessary with great support from the service department staff. Explained all the findings and necessary work to be done. Returned my vehicle at the time promised. I am a satisfied customer! Thanks. More

oil change you drain the OLD OIL, you change the filter and put in New Oil how hard can it be?? and if it was not free I would have gone someplace MUCH CHEEPER!! you drain the OLD OIL, you change the filter and put in New Oil how hard can it be?? and if it was not free I would have gone someplace MUCH CHEEPER!!! More

Top notch service Although no one likes to get bad news about their vehicle repairs, the service manager took time to explain in depth what was needed to get the vehicl Although no one likes to get bad news about their vehicle repairs, the service manager took time to explain in depth what was needed to get the vehicle running. Having faith in a dealership is through their staff. I feel they were honest and knowledgeable. More

Expensive and long It took over an hour for an oil change and tire rotation, cost over $115! Charged me to replace the plug, car only has 30k miles, only been serviced b It took over an hour for an oil change and tire rotation, cost over $115! Charged me to replace the plug, car only has 30k miles, only been serviced by this dealership, there shouldn't be a need to replace the oil plug at this mileage. More

Service I'm new to the area IVE BEEN HERE FOR SERVICE 2 OR3 TIMES ......ALL GREAT EXPERIENCES NICE PEOPLE ESPECIALLY THE LADIES IN THE SERVICE DEPT.. I'm new to the area IVE BEEN HERE FOR SERVICE 2 OR3 TIMES ......ALL GREAT EXPERIENCES NICE PEOPLE ESPECIALLY THE LADIES IN THE SERVICE DEPT.. More

Amazing service, excellent experience. A big THANK YOU to Wally and Faith and the shop for taking care of my vehicle and making it safe again! I am extremely pleased with how they handled A big THANK YOU to Wally and Faith and the shop for taking care of my vehicle and making it safe again! I am extremely pleased with how they handled everything. More

First oil change Outstanding experience with the service department today. They were right on time and met my expectations. They did exactly what was promised and did Outstanding experience with the service department today. They were right on time and met my expectations. They did exactly what was promised and did it in a timely fashion More

Engine light on They diagnost the problem and fixed it. Was great and fast with no problem. They were very knowledgeable and exact at what they do. Great service. They diagnost the problem and fixed it. Was great and fast with no problem. They were very knowledgeable and exact at what they do. Great service. It was great to get appointment onlkne. More

Screwed up brakes I realize that my 2002 pickup has issues in regards to rust. Had the brakes completely redone (I thought) Cost was 4800. Drive about 50 miles and had I realize that my 2002 pickup has issues in regards to rust. Had the brakes completely redone (I thought) Cost was 4800. Drive about 50 miles and had a complete brake failure. Barely made it back to the dealer and was told they didn't replace the lines just everything else. Wasnt pleased Lines were completely compromised. Was told they had to order the parts and had to wait and it was a six hour job. Parts came in wasn't done that day was told the tech was coming in on Saturday to finish that didn't happen either. Finally got the truck on Tuesday. Was charged for parts only. When I did go that night to pick it up from sales Dept Vehicle was not secured. Overall not a great experience but will be back. More

Very good Went to Scranton for car’s first oil change on new car. Oil change and tire rotation at no charge. Please how can I complain. Went to Scranton for car’s first oil change on new car. Oil change and tire rotation at no charge. Please how can I complain. More