Scranton Chevrolet of Norwich - Service Center

Warranty issue Tammy was quick to get my truck in and out within an hour and found issue in running board and got it fixed, she is super Tammy was quick to get my truck in and out within an hour and found issue in running board and got it fixed, she is super More

Always friendly and funny great people When you go there the people under stand what's your needs are if you have any questions they will get you the answers on anything you want to know When you go there the people under stand what's your needs are if you have any questions they will get you the answers on anything you want to know More

Oil change tire rotation fix minor problems Fixed broken hose ,changed oil. Unable to fix backup camera problem awaiting call back from company. Hopefully it will only take a couple of days. Fixed broken hose ,changed oil. Unable to fix backup camera problem awaiting call back from company. Hopefully it will only take a couple of days. More

Squeaking noise from engine compartment First visit did not fix the problem! Dealership first charged me $700 for two belts and labor, service, upon complaing to service manager the cost dro First visit did not fix the problem! Dealership first charged me $700 for two belts and labor, service, upon complaing to service manager the cost dropped to $468! Second visit after 200 miles was for the same complaint. Obviously the first visit ($468) did not correct the problem, second visit seems to have solved it. Why did ut take two visits to fix the same problem? More

Great people in the service department. They have a great service center. Nice people. I take both my Corvette and Chevy pickup there for all maintenance. Tammy is the best service pers They have a great service center. Nice people. I take both my Corvette and Chevy pickup there for all maintenance. Tammy is the best service person i have ever delt with relative to the auto industry. More

Overcharged Well call me if you want to really know. I was overcharged for the service I received that day had to return for a 120 dollar refund on my card, was n Well call me if you want to really know. I was overcharged for the service I received that day had to return for a 120 dollar refund on my card, was not happy, no compensation. Still feel I was overcharged, but let it go. More

Top notch service Although no one likes to get bad news about their vehicle repairs, the service manager took time to explain in depth what was needed to get the vehicl Although no one likes to get bad news about their vehicle repairs, the service manager took time to explain in depth what was needed to get the vehicle running. Having faith in a dealership is through their staff. I feel they were honest and knowledgeable. More

Friendly, efficient and professional service! Got the appointment, time and date, that worked for me. Had all the services completed as necessary with great support from the service department st Got the appointment, time and date, that worked for me. Had all the services completed as necessary with great support from the service department staff. Explained all the findings and necessary work to be done. Returned my vehicle at the time promised. I am a satisfied customer! Thanks. More

oil change you drain the OLD OIL, you change the filter and put in New Oil how hard can it be?? and if it was not free I would have gone someplace MUCH CHEEPER!! you drain the OLD OIL, you change the filter and put in New Oil how hard can it be?? and if it was not free I would have gone someplace MUCH CHEEPER!!! More

Expensive and long It took over an hour for an oil change and tire rotation, cost over $115! Charged me to replace the plug, car only has 30k miles, only been serviced b It took over an hour for an oil change and tire rotation, cost over $115! Charged me to replace the plug, car only has 30k miles, only been serviced by this dealership, there shouldn't be a need to replace the oil plug at this mileage. More