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Scranton Chevrolet of Norwich - Service Center
Norwich, CT
1,210 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,210 Reviews of Scranton Chevrolet of Norwich - Service Center
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June 14, 2018
Outstanding experience When bringing my vehicle to Scranton motors I look forward to the friendly knowledgeable service of the staff. They are always welcoming and willing t When bringing my vehicle to Scranton motors I look forward to the friendly knowledgeable service of the staff. They are always welcoming and willing to help in anyway. My vehicle comes out cleaner than when it went in and is well taken care of! More
by KDO1982
Verified Customer
June 14, 2018
Did not communicate well and service took too long I was at first excited to be given an immediate appointment. I dropped my car off by 9am. I mentioned I did some research and thought it might be a pa I was at first excited to be given an immediate appointment. I dropped my car off by 9am. I mentioned I did some research and thought it might be a particular problem. As of 2pm, I was told they were still assessing it and they’d call me back. I let them know I needed to pick it up by 4pm. I called again at 3:36pm and they weren’t done assessing it. Then at 4:15pm my car was completed. $70 later to plug in a wire to a module, exactly what I said at 9am. No written estimate although they put that on the fine print of the receipt that the customer agreed they received it. Shady place. Would prefer to not do business here in the future. More
by PHREAK4TUNES
Employees Worked With
I don’t know
June 13, 2018
Lose clanking buckle sound over bumps and squeaky brakes. Fixed my problem in less two hours after my appt time that I easily I booked through my app. Tammy smoking and ready to assist as I drove the big gara Fixed my problem in less two hours after my appt time that I easily I booked through my app. Tammy smoking and ready to assist as I drove the big garage doors. More
by Jonathan Ellis
Employees Worked With
June 09, 2018
Awesome service Your service department was right on their game from the minute I got to the door. To the minute I picked up my vehicle.. Thank you Carol Your service department was right on their game from the minute I got to the door. To the minute I picked up my vehicle.. Thank you Carol More
by BAILEYCAROL104
June 03, 2018
Length of time Went early morning for an oil change not realizing how long it would take. I ended up being late for work but I did receive a text video on tires and Went early morning for an oil change not realizing how long it would take. I ended up being late for work but I did receive a text video on tires and brakes. Which can be very helpful to some customers More
by KBDERBY17
Employees Worked With
Liz Kibby
June 01, 2018
60K service I brought my truck in for 60K servicing, oil change and tire rotation. I am planning on a long road trip next month and wanted to be sure everything I brought my truck in for 60K servicing, oil change and tire rotation. I am planning on a long road trip next month and wanted to be sure everything was in good shape. I made an on-line appointment, was taken in as soon as I got there, and the service people worked on my truck for 6.5 hours. They found a small leak in my high pressure power steering line that i had repaired. They went over my truck from bumper to bumper. I feel confident that I should have no problems on my trip. The dealer service rebates helped as this became an expensive servicing, and the service person pointed out to me some mail in rebates that I can apply for, so that will help to off set some of the cost. I am retired, and on a fixed income so I want to keep my truck for as long as possible. The service I get here leaves me feeling confident that they are looking out for me so I can keep my truck on the road.. More
by DROMIRG
May 30, 2018
Very nice They were very nice and professional. Service department was able to get me right in for first service on Saturday. They were Also very quick. They were very nice and professional. Service department was able to get me right in for first service on Saturday. They were Also very quick. More
by Freddrow2002
Employees Worked With
James Mitchell
May 25, 2018
Routine oil chg Would definitely recommend Scranton Chevrolet. We have been taking our vehicles here for some time and as always have had excellent service and found Would definitely recommend Scranton Chevrolet. We have been taking our vehicles here for some time and as always have had excellent service and found everyone friendly and helpful. More
by DMM0526
Employees Worked With
May 25, 2018
Very Helpful Service Center The Service center was very friendly and helpful. Only frustrating thing was having my car go in for an appointment at 9:30 and not actually being wor The Service center was very friendly and helpful. Only frustrating thing was having my car go in for an appointment at 9:30 and not actually being worked on until 12:45. I understand they’re a busy place, but I feel like I should of had priority because I took time to make an appointment. One of the workers took me out to my car to show me what to look out for which was extremely helpful! More
by EMILYBROWN0803
May 23, 2018
30,000 service. Brought my 2016 3500 HD in for its 30,000 mile service. Staff was courteous and finished service in a reasonable time. Customer lounge was comfortable Brought my 2016 3500 HD in for its 30,000 mile service. Staff was courteous and finished service in a reasonable time. Customer lounge was comfortable and clean. More
by Chris
Employees Worked With
