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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,205 Reviews

1,205 Reviews of Scranton Chevrolet of Norwich - Service Center

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July 31, 2021

Great service, personable staff. Had an issue, was resolved timely, communication wasn’t too bad, but overall good experience. Will continue to get our Chevy vehicles serviced at Scranton. More

by AJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tudor Freeguard, Terry Jean
July 29, 2021

Great service, was very nice and gave great and detailed explanations and was very timely with fixing my car. I had a great experience there. More

by nasia353
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2021

This is the second time I’ve had to bring in the vehicle since I purchased from this dealer. On this occasion, they could not find why my coolant was leaking however they did put a dye into the tank but now More

by SAFEAR1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Jean
Aug 03, 2021 -

Scranton Chevrolet of Norwich responded

Thank you so much for your kind words about our staff. We will continue to work to resolve your issues. We appreciate your patience. Sincerely the Scranton Family.

July 29, 2021

It was my 4th time having my 2018 GMC serviced at Scranton Chevrolet and they did a fantastic job all 4 times. The managers and technicians are very friendly and accommodating. I have bought many n More

by Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Jean
July 24, 2021

I have no complaint. Everything was well done. I did not wait too long. They were efficient and honest. I will go back there. Thanks. More

by francecolombe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rico Bozzini
July 20, 2021

I was interested in a truck on the lot called Scranton Chevy and Bill Boswell was the salesman who answered my call and took excellent care of me from start to finish. Bill is an great salesman and I woul More

by Thomas Lata
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Buswell
July 20, 2021

Here is the CEM Case number. 9-6791849981. Cars still not fixed. Terrible experience but in my opinion it was all about getting the car sold and not really taking care of the customer after the sale or after More

by HUMMER1157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Dickson, James Mitchell, Terry Jean
July 20, 2021

I had very good service , the staff was pleasant and very patient with my questions. I will recommend your services to family and friends. Thank you More

by MCCLARYMARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Jean
July 19, 2021

We were visiting from out of state. The Service Rep was so accommodating and minimized our wait time for this oil change. Great work, team! More

by claireriggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2021

Went to pay for my truck after I paid I went to check on truck rearview on passenger seat fuse boxes on the floor unexceptable after paying 1641 and my truck still don't start or work that's crazy to me yal More

by reayj85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Jean
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