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Scranton Chevrolet of Norwich - Service Center
Norwich, CT
1,204 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,204 Reviews of Scranton Chevrolet of Norwich - Service Center
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December 16, 2020
Was told it was covered under warranty so I brought the vehicle in. I after multiple statements of what the problem was Ben kept saying it should be under warranty. Next thing they diagnose the car with th vehicle in. I after multiple statements of what the problem was Ben kept saying it should be under warranty. Next thing they diagnose the car with the exact problem that was discussed and was told it wasn’t under warranty. The “diagnosis” was $200 alone. If the employee wasn’t sure it was under warranty, especially after discussing the exact problem multiple times, he should not have told a customer it’s under warranty. Extremely dissatisfied with Scranton Chevy and their employee Ben. More
by Bac
Verified CustomerEmployees Worked With
Ben Emilyta
December 03, 2020
Always warm and welcome greeting every time by Tammy . Appointment was easy to make for the time that worked for me . Scranton’s service 5 stars Appointment was easy to make for the time that worked for me . Scranton’s service 5 stars More
by Wchurch
Employees Worked With
December 03, 2020
I liked the video check under the car and the thorough description of potential issues. They noticed an oil leak and recommended adding dye to see where the leak is coming from. They recommended waiting o description of potential issues. They noticed an oil leak and recommended adding dye to see where the leak is coming from. They recommended waiting on my oil change so I wouldn’t have to do it again if they have to replace the oil pan gasket. More
by CHARRIS0421
Employees Worked With
Tony Dandonoli
December 01, 2020
They were very efficient this time completely different than the last time. I am not sure who the people were who helped me but they were extremely nice and helpful. than the last time. I am not sure who the people were who helped me but they were extremely nice and helpful. More
by sherrylynn121967
Employees Worked With
Other Employees :
Rico Bozzini, Joseph Baton, Michael Soto-Valentin, Alexis Soto, Mark Halloran, Eugene Peabody, Geoff Thielbar, Tony Dandonoli
November 19, 2020
Dropped off my 2009 GMC Topkick C5500 to have it undercoated before winter. Everyone took good care of my needs. I am completely satisfied and will return next time I need your services. undercoated before winter. Everyone took good care of my needs. I am completely satisfied and will return next time I need your services. More
by John Christensen
Employees Worked With
November 18, 2020
I worked with Joshua Dickson as my salesman, what a great experience no pressure very knowledgeable and just made the hole buying experience worth it. experience no pressure very knowledgeable and just made the hole buying experience worth it. More
by TAYLORG83
Employees Worked With
Other Employees :
Josh Dickson, James Mitchell, Rico Bozzini, Joseph Baton, Mark Halloran, Tony Dandonoli
November 18, 2020
I went to the service dept with a on road problem. I was taken right in a the problem fixed within approximately 1 hour. I was treated quickly and professionally. Thanks again to the Service Dept. taken right in a the problem fixed within approximately 1 hour. I was treated quickly and professionally. Thanks again to the Service Dept. More
by dcormier
November 17, 2020
Scranton Chevy continues to be my perferred vehicle service facility. The service department personnel are personable, attentive, and informative. Whether you are having your engine serviced or tires service facility. The service department personnel are personable, attentive, and informative. Whether you are having your engine serviced or tires rotated or fixing a flat, Scranton aims to please More
by MASTER.BLASTER
November 16, 2020
Capt Jack and Amanda were Fantastic! As a business owner I Appreciate excellent service and the Scranton Team was Awesome! First Rate Effort to make necessary repairs as quick as possible and get my truck b I Appreciate excellent service and the Scranton Team was Awesome! First Rate Effort to make necessary repairs as quick as possible and get my truck back on the road . More
by rwhq2004
Employees Worked With
Amanda , Capt Jack , , Jack Carpenter, Mark Halloran
November 12, 2020
A place where you can feel like your needs are important. Always willing to help ! Very friendly and told me that for the age of my suv that it still looks good. Always willing to help ! Very friendly and told me that for the age of my suv that it still looks good. More
by KLEINLOIS
