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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,205 Reviews

1,205 Reviews of Scranton Chevrolet of Norwich - Service Center

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April 24, 2020

Took great care of my car! They were able to find a concerning issue with my car when I went just for my oil change. Couldn’t have been happier with their service. More

by Allison Jordan
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Halloran
April 24, 2020

Fantastic service. They keep you informed about your vehicle and up to date the work that is being done. The waiting area is cery comfortable too. More

by gsalas852@gmail.com
Recommend Dealer
Yes
Employees Worked With
Mark Halloran
April 23, 2020

Some of the best customer service I have ever experienced! Courteous, knowledgeable, helpful and not pushy. Very professional. Josh in sales went the extra mile to get a newly arrived car ready f More

by OPAL
Recommend Dealer
Yes
Employees Worked With
Josh Dickson, James Mitchell
April 18, 2020

Helpful, efficient Was a little concerned about bring in during pandemic but seemed like dealer was taking steps to minimize any transmission of virus. All employees I More

by JOEDHOCHDORFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Halloran
April 16, 2020

Service was great! Everything explained clearly and everyone nice and professional. Nice to have in these uncertain times. They even reset the tps upon request. More

by TWIN42992
Recommend Dealer
Yes
Employees Worked With
Mark Halloran
April 16, 2020

Excellent, caring service personel. Tammy ook the time to ensure my safety and the safety of her team mates. Very easy to do business with them. More

by SAUGUSTYNIAK
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2020

Service manger is a great guy but your prices are a little high considering you’re down to three mechanics working in your shop I probably would’ve got a couple other things done to my car but you’re j More

by Donald chieco
Recommend Dealer
Yes
Employees Worked With
Mark Halloran
April 09, 2020

I believe that the service dept charge too much money for just connect the breather tube on cram shaft. No parts or anything need it. Something really simple to do because i was working in the car and i was More

by Osvaldo Grimaldi
Recommend Dealer
No
Employees Worked With
Mark Halloran
April 06, 2020

They are very efficient and quick. I brought my truck for recalls and they were very informative as well on everything. During this time it’s been tough for everyone. They are on top of keeping their employe More

by JBAKER1208
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Cecchetti
March 31, 2020

Was quick and easy. In and out. Staff was friendly and professional. Building was clean and the video provided is an excellent feature. Would highly recommend!! More

by Buzz&Lisa
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2020 -

Scranton Chevrolet of Norwich responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We're glad everything was completed quickly and to your satisfaction! Please come see us for any future needs.

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