Scranton Chevrolet of Norwich - Service Center
Norwich, CT
1,205 Reviews of Scranton Chevrolet of Norwich - Service Center
Took great care of my car! They were able to find a concerning issue with my car when I went just for my oil change. Couldn’t have been happier with their service. concerning issue with my car when I went just for my oil change. Couldn’t have been happier with their service. More
Fantastic service. They keep you informed about your vehicle and up to date the work that is being done. The waiting area is cery comfortable too. vehicle and up to date the work that is being done. The waiting area is cery comfortable too. More
Some of the best customer service I have ever experienced! Courteous, knowledgeable, helpful and not pushy. Very professional. Josh in sales went the extra mile to get a newly arrived car ready f experienced! Courteous, knowledgeable, helpful and not pushy. Very professional. Josh in sales went the extra mile to get a newly arrived car ready for a test drive. James went the extra mile to get us the best financing rate in the area. Top notch from start to finish. More
Helpful, efficient Was a little concerned about bring in during pandemic but seemed like dealer was taking steps to minimize any transmission of virus. All employees I Was a little concerned about bring in during pandemic but seemed like dealer was taking steps to minimize any transmission of virus. All employees I saw had face coverings and were quick and efficient. I did think they could have plugged in car when done but maybe they have a method of doing this. More
Service was great! Everything explained clearly and everyone nice and professional. Nice to have in these uncertain times. They even reset the tps upon request. everyone nice and professional. Nice to have in these uncertain times. They even reset the tps upon request. More
Excellent, caring service personel. Tammy ook the time to ensure my safety and the safety of her team mates. Very easy to do business with them. to ensure my safety and the safety of her team mates. Very easy to do business with them. More
Service manger is a great guy but your prices are a little high considering you’re down to three mechanics working in your shop I probably would’ve got a couple other things done to my car but you’re j little high considering you’re down to three mechanics working in your shop I probably would’ve got a couple other things done to my car but you’re just a little too high for my wallet with everything going on this is when you should be having deals so you get customers in your door to keep your doors open More
I believe that the service dept charge too much money for just connect the breather tube on cram shaft. No parts or anything need it. Something really simple to do because i was working in the car and i was just connect the breather tube on cram shaft. No parts or anything need it. Something really simple to do because i was working in the car and i was working on it and i probably took off by mistake and maybe forgot to put it back if that was the case. More
They are very efficient and quick. I brought my truck for recalls and they were very informative as well on everything. During this time it’s been tough for everyone. They are on top of keeping their employe recalls and they were very informative as well on everything. During this time it’s been tough for everyone. They are on top of keeping their employees safe and their customers. I really appreciate them for that!! Thank you so much and I’m going back for even my oil changes now. More
Was quick and easy. In and out. Staff was friendly and professional. Building was clean and the video provided is an excellent feature. Would highly recommend!! professional. Building was clean and the video provided is an excellent feature. Would highly recommend!! More