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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,210 Reviews

1,210 Reviews of Scranton Chevrolet of Norwich - Service Center

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March 07, 2020

Was very very apprehensive about sending my girl to a body shop for a small fix...but I trusted Tammy and of course, it was perfect. Thank you! More

by JEFFREY.LEITH
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Scranton Chevrolet of Norwich responded

Thanks for highlighting some of our staff who helped make this such a great experience!

March 07, 2020

As always, the service department was excellent. They greet you by your first name and are respectful. The work to be completed is gone over. The mechanics take care of your vehicle with professionalism More

by Ken
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Libhart, Crystal Kinney
Mar 16, 2020 -

Scranton Chevrolet of Norwich responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

March 06, 2020

Been dealing with Scranton since they took over the Norwich location and they have been more then fair in my dealings with them. Recently every thing they’ve helped me with has Been efficient and timel More

by BMNORMAN97
Recommend Dealer
Yes
Employees Worked With
Josh Dickson, Bill Buswell, Ron Delgado, Crystal Kinney, Amber Dodge
Mar 16, 2020 -

Scranton Chevrolet of Norwich responded

We're pleased to know we have been able to exceed your expectations and really help you out! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 04, 2020

Best service department I’ve ever worked with. Sparkling clean service area, great listeners, extremely professional, and a lot of give a xxxx. To bad it was a different dealer when I purchased previous Che More

by JEFFREY.LEITH
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Baton
Mar 06, 2020 -

Scranton Chevrolet of Norwich responded

We're pleased to know we have been able to exceed your expectations and really help you out! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 02, 2020

Tammy in service was very friendly and helpful! At this and previous service appointments lt was clear my time was important. Best service experience I have had in 40+ years of car ownership! More

by SILARAM
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott in sales spoke with me...good guy!
Mar 02, 2020 -

Scranton Chevrolet of Norwich responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for your kind review; we are happy to pass along your comments to the team here at Scranton Chevrolet of Norwich!

March 01, 2020

Very professional and knowledgeable, excellent product would recommend to a friend or family member. A very enjoyable experience through the entire process with no high pressure sales antics. More

by PLUVIOUS1
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Libhart
February 28, 2020

My visit was wonderful. Tammy explained the diagnostic charge and explained it maybe covered under the warranty. When she called to tell me the problem, she told me not to worry-it was covered. I am as so More

by EDJANETKENT
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure if his name, but he drove me home from Scranton. He was so personable, drive very cautiously and made me feel very comfortable.
Mar 02, 2020 -

Scranton Chevrolet of Norwich responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks for your praise and kind comments about our team; we will pass this on to them!

February 25, 2020

Excellent experience with your dealership. Will definitely be back again and will continue there for service as well. Thanks Tudor & Dave! Have a great week! More

by DEBIMARVIN
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Tudor Freeguard, David Tignonsini, Michelle Libhart
February 24, 2020

It was a very good experience I don't remember the names of everybody but very very very good starting from 7:30 in the morning from the young lady in the repair suction went out of her way find some parts More

by SUERAYGOULD
Recommend Dealer
Yes
Employees Worked With
Michelle Libhart
Feb 26, 2020 -

Scranton Chevrolet of Norwich responded

We're pleased to know we have been able to exceed your expectations and really help you out!

February 23, 2020

I'm first time there was a good one. The lady I think her name was christal was very nice and explained things to me. More

by mjsanborn1959
Recommend Dealer
Yes
Employees Worked With
Crystal Kinney
Feb 26, 2020 -

Scranton Chevrolet of Norwich responded

We want all our clients to have a comfortable and stress-free experience with us and we thank you for highlighting some of our staff who helped make this such a great experience!

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