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Scranton Chevrolet of Norwich - Service Center
Norwich, CT
1,223 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,223 Reviews of Scranton Chevrolet of Norwich - Service Center
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January 19, 2020
Tammy in service was very professional, and the work on my Chevy truck always comes out right the first time.will always go to Scranton Chevy for my vehicle needs. my Chevy truck always comes out right the first time.will always go to Scranton Chevy for my vehicle needs. More
by newapt3@sbcglobal.net
Verified Customer
January 17, 2020
This dealership has always gone above and beyond in service and representation. I would like to single out Tammy for her excellent service and dedication. She kept me informed of the entire process. service and representation. I would like to single out Tammy for her excellent service and dedication. She kept me informed of the entire process. More
by Jill
January 12, 2020
Head lamps & plate lamp replaced on Saturday. Like having service available on Saturday. Car was ready as promised.Crystal was busy when I dropped off my car and handled all customers quickly. service available on Saturday. Car was ready as promised.Crystal was busy when I dropped off my car and handled all customers quickly. More
by KMN
Employees Worked With
Crystal Kinney
January 11, 2020
Great people and service! Went to Scranton for recall on my Tahoe and a oil change. Performed service in a timely fashion and easy to set up a appointment with. my Tahoe and a oil change. Performed service in a timely fashion and easy to set up a appointment with. More
by Robert J
Employees Worked With
January 11, 2020
My experience at Scranton Chevrolet was amazing. It was great working with James and Josh. I will definitely recommend anyone looking for a vehicle come see them. great working with James and Josh. I will definitely recommend anyone looking for a vehicle come see them. More
by JJ83
Employees Worked With
Josh Dickson, James Mitchell, Michelle Libhart
January 11, 2020
A fully satisfying experience. My truck was serviced as expected in a reasonable amount of time. The service manager on duty at the time took care of my concerns with a previously replaced defective part w expected in a reasonable amount of time. The service manager on duty at the time took care of my concerns with a previously replaced defective part without me having to complain or elevate the issue. Thanks. -Josh Vidas More
by jvidas
January 10, 2020
I came in to have a warantee issue completed on my Silverado. The service dept. was great and I was given a 2020 Colorado until the service was completed. 100% satisfied. Silverado. The service dept. was great and I was given a 2020 Colorado until the service was completed. 100% satisfied. More
by Silverado Owner
Employees Worked With
Pete Cecchetti, Crystal Kinney
January 10, 2020
Got my car serviced for the second time. The staff was very friendly and offered to help. Staff was very knowledgeable of my car and the services. very friendly and offered to help. Staff was very knowledgeable of my car and the services. More
by daniellewalsh220
January 04, 2020
zero repair care I took my car to be repaired but nothing was done after a five day stay there. I called & called but only received one call back in the entire time. I I took my car to be repaired but nothing was done after a five day stay there. I called & called but only received one call back in the entire time. I spoke more to her answering machine with no update. I sent e-mails and received only one or two replies that I recalled. Finally I had enough and I went and got my car. I understand that they are busy but that is not the way to treat your customer. The funny thing is someone referred me there and I was excited that I could take my car to that location to get it fix. You could say the joke was on me. More
by Hopeful
Employees Worked With
I do not want to put her name down.
January 04, 2020
Had appointment for oil change took an hour and a half After an hour and a half for an oil change and tire rotation they didn't even check the tire pressures one tire was down to 24 lb After an hour and a half for an oil change and tire rotation they didn't even check the tire pressures one tire was down to 24 lb More
by David
Employees Worked With
Crystal
