Back

Scranton GMC of Vernon

Vernon, CT

4.4
3,038 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
Contact Dealership

777 Talcottville Rd

Vernon, CT

06066

Directions

By Type

Showing 3,038 reviews

June 11, 2021

My visit was professional, quick and ckean. The staff was AWESOME! This was my first visit and it was top notch service. This IS my preferred place for all my needs. More

by Maleek Aiken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
Jun 11, 2021 -

Scranton GMC of Vernon responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Scranton Cadillac Buick GMC of Vernon. We look forward to having you as one of our valued customers for life, Maleek.

June 11, 2021

Awesome service no pressure easy interaction highly recommend Jeff took care of us and took care of my trade in. Was able to pay my car off and put us in new Escalade More

by Mckennamatthew87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mancuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Zhilyaev
Jun 11, 2021 -

Scranton GMC of Vernon responded

Congratulations on your new Escalade, Matthew! We are so glad that we had the opportunity to work with you, and that Jeff could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

June 09, 2021

First time buying a car in over 10 years. Great buying experience! The process was fast and easy. Will definitely recommend to friends and family looking for a new vehicle. More

by NMACKIN43
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Carlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Blanchette
Jun 09, 2021 -

Scranton GMC of Vernon responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Evan, James and our team met your expectations. Thank you again for choosing Scranton Cadillac Buick GMC of Vernon, we look forward to having you as one of our valued customers for many more years to come!

June 09, 2021

Very good company to work with sales people we’re very cooperative and answered all your questions worked a A deal that was acceptable to both parties Hope the same results will be the same in the future More

by AUG462
Recommend Dealer
Yes
Employees Worked With
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Scranton GMC of Vernon responded

Thank you for taking the time to write this review and let us know how James and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Scranton Cadillac Buick GMC of Vernon are glad to have you as a customer.

June 08, 2021

I had a nail in my tire. It was not repairable where the nail was located. My other three tires needed to be changed. I had 36,500 miles. They had four tires in stock. They called me in 2 hrs that it was re More

by brian.machado23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
Jun 08, 2021 -

Scranton GMC of Vernon responded

Brian, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 07, 2021

In a world full of people trying to shove things you don’t want down your throat it was a pleasure to work with Rob at this dealership I consider myself lucky . The man presented the vehicle I was inter More

by arpaliotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Blanchette, Rob Horton
Jun 07, 2021 -

Scranton GMC of Vernon responded

Thank you so much for your excellent review! We are so glad that Rob and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Scranton Cadillac Buick GMC of Vernon. Congratulations on your new vehicle and please don't hesitate to reach out if you need anything else.

June 07, 2021

I’ve had all my work that my truck has needed done at Scranton Motors and I’ve been very happy with the work performed. More

by rjsantuccio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
Jun 08, 2021 -

Scranton GMC of Vernon responded

Thank you so much for taking the time to share your feedback with us. David and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 07, 2021

Your service people treated me good. I was not happy with the process of diagnosis To take 2 hours to diagnose a master cylinder having a leak is unacceptable. At the rates you charge for labour I wou More

by Ouchie1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Conlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rogers
Jun 09, 2021 -

Scranton GMC of Vernon responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 07, 2021

Very prompt and courteous with getting back to me about our inquiry and scheduling a test drive. Accommodating of us having our child there too. More

by NGARD82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Mancuso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Kibby, Evan Blanchette, Sierra Moses, Ashley Corey
Jun 08, 2021 -

Scranton GMC of Vernon responded

We are very happy to hear our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 06, 2021

Made my experience stress free. The entire staff was friendly from beginning to end. I went in on Thursday night, and left with my car on Saturday. More

by Jackii.averyx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Blanchette, Rob Horton
Jun 07, 2021 -

Scranton GMC of Vernon responded

Jackii, here at Scranton Cadillac Buick GMC of Vernon, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

...
167
...