Scranton GMC of Vernon

Always friendly, always patient always explains what they need to do to your vehicle to keep you safe and sound. need to do to your vehicle to keep you safe and sound. More

Everybody in the service department is great at the front desk area. The workmanship that was performed on my vehicle was subpar at Best. Vehicle went in for an oil change tire rotation. The technician said desk area. The workmanship that was performed on my vehicle was subpar at Best. Vehicle went in for an oil change tire rotation. The technician said he rotated the tires. Come to find out he did not rotate the tires and the vehicle had to go back in to have the tires rotated at that time. More

I want to give a huge thank you to Miranda for helping me purchase my new to me car. From start to finish, she made the entire process smooth, enjoyable, and stress free. She was incredibly knowledgeable, pa purchase my new to me car. From start to finish, she made the entire process smooth, enjoyable, and stress free. She was incredibly knowledgeable, patient, responsive, and genuinely cared about making sure everything was perfect for me. What stood out most was her dedication and professionalism. She went above and beyond every step of the way, answered every question, kept me informed throughout the process, and made me feel like a valued customer rather than just another sale. It's rare to find someone who takes so much pride in their work and treats people so well. The dealership is extremely fortunate to have someone of her caliber on their team. In all honesty, her level of customer service, attention to detail, and commitment to her customers is far above what most people expect when buying a vehicle. She played a huge role in making my car purchase such a memorable experience, and I can't thank her enough. If you're looking for someone you can trust, ask for her you won't be disappointed! More

Every staff is very nice and welcoming, and make sure that I'm happy with my service that I'm happy with my service More

My experience with this dealership was a positive one. The service department was very professional from the advisor to the technician. I would certainly recommend Scranton Cadillac to keep your vehicle r The service department was very professional from the advisor to the technician. I would certainly recommend Scranton Cadillac to keep your vehicle running its best life. More

The biggest problem is that the service advisors don't keep you informed of what is going on. You have to make several calls to find answers. keep you informed of what is going on. You have to make several calls to find answers. More

Have bought vehicles there in the past Angelo was very helpful and new just want we were looking for helpful and new just want we were looking for More

If they were straight forward and not tell you something you want to hear they would be better off. After a month I still have not heard what tje engine warranty would be after it was replaced, kept on putt you want to hear they would be better off. After a month I still have not heard what tje engine warranty would be after it was replaced, kept on putting the blame on GM. I have always enjoyed dealing with Scranton but over the past couple years it has gotten sour. Some of the issues have not been all their fault but some have been More

The work was under an extended warranty package, and it took a full week to get a water pump and hoses replaced. Quality work was done, but not really happy it took a week. Thanks, Scranton for quality wor took a full week to get a water pump and hoses replaced. Quality work was done, but not really happy it took a week. Thanks, Scranton for quality work. More

The last couple services I have needed they have made things very inconvenient for me. They seem to not have enough extra cars for loaning during service times. things very inconvenient for me. They seem to not have enough extra cars for loaning during service times. More