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Scranton GMC of Vernon

Vernon, CT

4.4
3,235 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 3,235 reviews

August 29, 2026

Excellent customer service. Everyone is knowledgeable and friendly. Highly recommend. They even offered me a ride to work after dropping off my vehicle. More

by TRAYC217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2026 -

Scranton GMC of Vernon responded

Knowing that our team’s friendly expertise and the ride to work after you dropped off your Cadillac XT5 helped you means a lot to us. Our team is pleased we could provide that ride and ensure your day went smoothly.

August 28, 2026

I did not find the dealership helpful locating a rental company. My car needed to be in the shop for almost a month and I needed a rental. They have a relationship with Enterprise and did not tell me so I More

by Rob Matfess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Krauss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Scranton GMC of Vernon responded

Thank you, Rob, for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 26, 2026

From the 1st email contact to the signing of my newer truck David and the team at Scranton GMC were absolutely 110% professional ever ? Was meant with 110% honesty and if David didn’t know he asked someo More

by rjm470
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Comarotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2026 -

Scranton GMC of Vernon responded

Your GMC Sierra 3500 is in great hands. Hearing that David and Kayla provided honest, friendly and efficient service from your first email to signing your paperwork means a lot to our team. Thanks for choosing our dealership for your purchase.

August 22, 2026

I think Scranton motors is a great place. This is the second time we have purchased a vehicle from them. Staff is friendly and the vehicles are great. More

by b.gentile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave our salesman
Aug 24, 2026 -

Scranton GMC of Vernon responded

Thank you for choosing Scranton GMC of Vernon. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 21, 2026

Anytime I have had service, they have been kind, helpful and honest. Everyone has been professional and I couldn't ask for better. Thank you! More

by ChristieM
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kern
Aug 21, 2026 -

Scranton GMC of Vernon responded

Thank you for your five-star rating and your kind comments. We’re pleased to hear our team has been professional and helpful every time you bring your GMC Terrain in for service.

August 20, 2026

Everyone from David and Rob in service to David and the sales team were amazing to work with. Honest and forthright, they stuck to their word and backed me up when I needed them. They are trustworthy and d More

by SALMOTTA17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gareth Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Baeza - 5 stars and more
Aug 20, 2026 -

Scranton GMC of Vernon responded

Your praise of our service and sales teams’ honesty and reliability means a lot to us. Rob and the rest of our team were pleased to back you up and complete the repair on your Jeep Wrangler JK Unlimited. Knowing you felt cared for and heard is truly rewarding.

August 18, 2026

Intermittent ' check engine light '. Worked with GM to troubleshoot the problem. Found the issue and parts are on order. More

by CarloPFf
Recommend Dealer
Yes
Employees Worked With
James Krause
Aug 20, 2026 -

Scranton GMC of Vernon responded

Thank you for your feedback. We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Scranton GMC of Vernon .

August 18, 2026

Aways a pleasure getting service at Scranton! Showroom and service area always clean, well lit, with friendly employees. More

by Ajp0374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2026 -

Scranton GMC of Vernon responded

It’s great to know that you enjoy servicing your GMC Sierra 1500 with us. Hearing that our showroom and service area feel clean, bright, and welcoming means a lot to our service team.

August 16, 2026

It was easy to schedule an appointment and my car was serviced quickly and the staff was friendly and attentive. More

by MPOTAMIANOS87
Recommend Dealer
Yes
Employees Worked With
Gareth Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gareth Jones
Aug 16, 2026 -

Scranton GMC of Vernon responded

Knowing that scheduling an appointment felt easy means a lot to our service department. Our team is pleased we could service your Cadillac LYRIQ promptly. Thank you for your kind words about our friendly, attentive staff and for the five-star rating.

August 12, 2026

Scranton Motors and Tiree my salesman were exceptional. They never pushed me in one direction or another. They spent countless hours with me while I test drove different vehicles. I finally settled on the More

by ctprocess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyree Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Scranton GMC of Vernon responded

Spending time guiding you through those test drives without pressure reflects how we approach sales. We’re delighted your Cadillac Escalade purchase left you so satisfied and that Rob, Doug, James, and Tyree made the process smooth. Hearing you feel confident recommending our dealership means a great deal to us.

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