James Mangene

James was terrific handled everything from the first phone call till I arrived,test drived the truck and drove it home phone call till I arrived,test drived the truck and drove it home More

by krammer922 Verified Customer Verified Customer

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Salesman did an outstanding job. Had issues with rear rims. Both management and service departments were completely uncooperative. They offer of fixing the rim and a $500 credit if r Had issues with rear rims. Both management and service departments were completely uncooperative. They offer of fixing the rim and a $500 credit if rims couldn't be fixed is inadequate towards the new rims which cost roughly $2300. That is in spite of review of photographs from when we had first looked at the truck that showed the damage both of those rims. It was incredibly difficult to deal with service manager when his mind was already made up about the damage to the rims prior to our arrival. Mr. Zeidenberg, in my opinion, is not management material especially considering his prior background. Being a family run business we were hoping to support another family run business where we buy three vehicles for our fleet every year. However for a firm who paid for a vehicle in full, and the abysmal treatment we received from Mr. Zeidenberg, we will never return to Scranton Motors again. Nor would ever recommend to this dealership to friends, family, and colleagues. In fact we would recommend against using them all together as a result of the despicable treatment Mr. Zeidenberg subjected us to when we first approached him over this issue. We have gone to a different dealership locally who have been exponentially more helpful in resolving the issues we encountered with a brand new vehicle. More

by PCAPALBO0 Verified Customer Verified Customer

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James and the team at Scranton were curious and helpful. No pressure sales.very easy process No pressure sales.very easy process More

by denisewheeler1972 Verified Customer Verified Customer

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Purchased my Cadillac CT5 from out of state in Florida. Sales rep James was very helpful and made my purchase feel seamless. He offered me live FaceTime appointments to see the vehicle condition inside and Sales rep James was very helpful and made my purchase feel seamless. He offered me live FaceTime appointments to see the vehicle condition inside and out. James also did a great job when it came to dealing with the transport company to make sure the vehicle was ready for pickup on-time. Doug in the finance department was transparent, and knowledgeable with all the backend paperwork. Thank you Scranton motors team, I would highly recommend checking them out if you looking to purchase a vehicle. More

by kmannino88 Verified Customer Verified Customer

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Always a smooth transaction whenever I need anything done! Appreciate the speedy service, would recommend to anyone! done! Appreciate the speedy service, would recommend to anyone! More

by flint.samuel Verified Customer Verified Customer

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excellent service wait times wasnt to bad cleaned and vacuumed floors very professional service team vacuumed floors very professional service team More

by michael.reed0 Verified Customer Verified Customer

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Sales consultant James Mangene is exemplary to work with and really went above and beyond to secure our desired vehicle. James kept us well informed along the way about timing, next steps and answered all o and really went above and beyond to secure our desired vehicle. James kept us well informed along the way about timing, next steps and answered all of our questions promptly with excellent communication, knowledge and passion. James also took the time to introduce us to the entire professional and friendly staff in the different departments who all welcomed us to the Scranton family. Highly recommended! More

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This was my second vehicle I have purchased in the past 3 years from this dealership. I had good experiences in both transactions. James in sales was great to work with. years from this dealership. I had good experiences in both transactions. James in sales was great to work with. More

by mmartin27 Verified Customer Verified Customer

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Very professional I’m so happy with my purchase James mangene very helpful thank you mangene very helpful thank you More

by rudyserrano226 Verified Customer Verified Customer

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Very professional the wait is not long for what they had to do and they even wasted my car they did a fantastic job thank you all at Scranton motors in Vernon to do and they even wasted my car they did a fantastic job thank you all at Scranton motors in Vernon More

by pbayer53 Verified Customer Verified Customer

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