James Mangene
James Mangene at Scranton GMC of Vernon

James Mangene

Sales and Leasing Consultant

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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4.7
188 Reviews

Dealership Experience

8 yrs, 9 mos

Industry Experience

19 yrs, 6 mos

4.7

188 Reviews

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188 Reviews of James Mangene

November 03, 2026

Dealership Rating
Employee Rating

Love the service. I felt like home. Everyone gave me great attention and work with me. More

by jasoncaraballo94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan McCann, Angelo Banning

Nov 03, 2026

Scranton GMC of Vernon responded

Knowing you felt at home and well supported by our team means a lot to us. Congratulations on your Kia K4 purchase!

October 23, 2026

Dealership Rating
Employee Rating

Wlaked in, and was pleasantly greeted. Greeter quickly got a Tyree to assist with test driving, explained the vehicle, test drove, spoke with manager all within a timely manny as I didn' More

by accounting17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kayla Comarotti, Tyree Mack

Oct 23, 2026

Scranton GMC of Vernon responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Scranton GMC of Vernon are glad to have you as a customer.

October 19, 2026

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No communication between the sales department and service department.Sales department failed to have truck ready as agreed upon at purchase. More

by djett00
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gareth Jones

Oct 22, 2026

Scranton GMC of Vernon responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

August 12, 2026

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Scranton Motors and Tiree my salesman were exceptional. They never pushed me in one direction or another. They spent countless hours with me while I test drove different vehicles. I finally settled on the More

by ctprocess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 12, 2026

Scranton GMC of Vernon responded

Spending time guiding you through those test drives without pressure reflects how we approach sales. We’re delighted your Cadillac Escalade purchase left you so satisfied and that Rob, Doug, James, and Tyree made the process smooth. Hearing you feel confident recommending our dealership means a great deal to us.

July 14, 2026

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James made purchasing my vehicle one of the easiest I had. He was very informative and his customer service was amazing. Will definitely refer anyone to see James. More

by pacheco75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 14, 2026

Scranton GMC of Vernon responded

Thank you for sharing your experience with James and your Cadillac XT4. We’re delighted he provided informative service and made the purchase process smooth. We appreciate your referrals and are here for any questions moving forward.

July 12, 2026

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Excellent Service, they listened and helped to satisfy my concerns. Knowledgeable about the product and it's capabilities. More

by cwpicket
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan McCann

Jul 12, 2026

Scranton GMC of Vernon responded

Thank you for choosing the new GMC Canyon and sharing your experience with our team. It’s wonderful to know we listened to your concerns and provided clear insights on the vehicle’s capabilities. We look forward to serving you again.

April 05, 2026

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Employee Rating

Robert Robert of the finance department is underhanded sneaky and doesn’t explain properly. I’m very disappointed with him. More

by rangerchevy52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dan McCann

Apr 09, 2026

Scranton GMC of Vernon responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 16, 2026

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Employee Rating

Easy transaction! ! James, Doug and the team were awesome. Would definitely recommend this dealership . Thank you More

by Jmentzpga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Freeman , Brenden Fay

Mar 16, 2026

Scranton GMC of Vernon responded

Thanks for sharing this great review. We’re thrilled that James, Doug and the team made your GMC purchase smooth. Thank you for recommending us.

December 22, 2025

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Employee Rating

James Mangene was great along with everyone at scranton the service dept. was great all in all James made the whole sale easy. More

by jbendak52
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 20, 2025

Dealership Rating
Employee Rating

Very easy to work with. After purchase they take the time to set up your new vehicle to make it an easy transfer. More

by ryan@fss-ct.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Freeman , James Carlin

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