
Scranton GMC of Vernon
Vernon, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,000 reviews
Love the service Great personal attention from individuals who seem to really care. Very importantly, the service was completed on time and the repair was done c Great personal attention from individuals who seem to really care. Very importantly, the service was completed on time and the repair was done correctly. I actually enjoyed the repair experience! More
Tire problem I picked up a nail in my tire. I got a low pressure message. Contacted Service and was told to bring the car right in. Great service and quick respons I picked up a nail in my tire. I got a low pressure message. Contacted Service and was told to bring the car right in. Great service and quick response. THANK YOU Scranton Motors. More
Great place to buy a car! No pressure to buy, Sales is willing to work with the customer; customer satisfaction is important to them from beginning to end. Liz is fantastic, kn No pressure to buy, Sales is willing to work with the customer; customer satisfaction is important to them from beginning to end. Liz is fantastic, knows her job very well, is thorough and follows up. I would not hesitate to buy another car from her! More
Lube oil filter. Check leak on timing cover as noted on last Phenomenal. Mike Griffin kept me updated on the extended warranty process and together added new water pump and timing belt, which I agreed to pay for Phenomenal. Mike Griffin kept me updated on the extended warranty process and together added new water pump and timing belt, which I agreed to pay for, while the warranty was being done. Great service advisor. More
Cadillac XTS We just purchased a ‘16 XTS from Scranton and the process couldn’t have been easier. From our initial conversation with Lauren Carey through the paper We just purchased a ‘16 XTS from Scranton and the process couldn’t have been easier. From our initial conversation with Lauren Carey through the paper signing with Liz Kibby. This was an excellent experience and we look forward to working with them again. More
Accomodating and beyond fair. They worked extensively on a body issue of my very old Buick. They couldn't fix the problem, but never charged any labor. Beyond fair. They worked extensively on a body issue of my very old Buick. They couldn't fix the problem, but never charged any labor. Beyond fair. More
curious and service beyond what is normal with other dealers I expected to pay for parts and labor to replace a piece of roof molding that was ripped off by a big chunk of ice from our last winter storm. The ser I expected to pay for parts and labor to replace a piece of roof molding that was ripped off by a big chunk of ice from our last winter storm. The service tech was able to use the piece that was ripped off the car and reattach it for me in just about one minute. When I asked him what I owed him, he said "nothing, this is a free curtousy repair." I was so impressed by his professional manner that I had him do an oil change since it was something that was going to be needed shortly and his service man could do it immediately. I will let everyone I know that are looking for a great dealer service department to take their car or truck to Scranton. More
Great dealership Liz in sales is great! Very customer oriented! Highly recommend this dealership. They did not give up on calling 8 dealers to get me the one I wanted Liz in sales is great! Very customer oriented! Highly recommend this dealership. They did not give up on calling 8 dealers to get me the one I wanted More
Great experience Everything was great from start to finish. Amanda was very helpful and a pleasure to work with! My vehicle was serviced and repaired in a timely manne Everything was great from start to finish. Amanda was very helpful and a pleasure to work with! My vehicle was serviced and repaired in a timely manner. More
Good and bad review We have had good and bad luck at this dealership.Since its our local Buick and its still on warranty,we go here,but their service tech need better tra We have had good and bad luck at this dealership.Since its our local Buick and its still on warranty,we go here,but their service tech need better training listening to their customers. More