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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,041 Reviews

2,041 Reviews of Scranton GMC of Vernon - Service Center

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December 01, 2021

Excellent service. Very courteous staff. Reasonable pricing. Made sure that the problem was resolved correctly. Thanks again for your assistance with my car. More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
December 01, 2021

Dave has great customer service and is very friendly. The work on my car was done quickly and was washed too!!! More

by Ncabmom2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
December 01, 2021

Steve Mazza is a great host!.your service dept was right Steve Mazza is a great host! .your service dept was right on top of fixing my car. More

by mrtruckbody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rogers
November 30, 2021

Service was very good this visit. On time, service group was nice, car was washed! More

by krp1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
November 30, 2021

I travel an hour out of my way to go to Scranton for service. My local service dealership centers treat you like you’re an inconvenience while the entire team at Scranton is welcoming, accommodating and More

by DWALKER62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers, Jeff Borovicka
November 30, 2021

The entire staff was friendly courteous and knowledgeable. They addressed my issues quickly and had my car back the same day. Very satisfied with their service More

by PAIELLO0516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
November 28, 2021

I was very pleased with my service appointment was done right on time as they scheduled for me thank you ! More

by EMMAT732
Recommend Dealer
Yes
Employees Worked With
David Rogers, Jeff Borovicka
November 28, 2021

They dealership was very organized and called to tell me when they part came in and also called to remind me of the appointment. More

by Maggiet1013
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Rogers
Dec 02, 2021 -

Scranton GMC of Vernon responded

Hi Maggie, Thank you so much for the feedback about your recent experience, we're happy to hear it was a positive one. We did notice that your rating left some room for improvement in a couple areas - would you mind elaborating on what could have been done better? If you would like to speak to someone personally, I can absolutely help arrange that. Or you can just respond back to this review, either publicly or privately and let us know what parts of your visit could have been better. We appreciate you taking the time to leave a review and hope to get a little more information that will help us improve in the future. Thanks so much and have a wonderful day!

November 26, 2021

Very helpful, quick at getting me in for oil change and maintenance. Friendly and curiosity staff! More

by Pastah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
November 26, 2021

A great place service on time and on schedule I am a customer for a long time with them and very friendly people.. More

by rtz1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rogers, Ashley Corey
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