Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
2,041 Reviews of Scranton GMC of Vernon - Service Center
Sort by
Verified Customer
November 22, 2021
Timely repairs and I received pick up at my home when the Buick was ready to be released. All employees courteous and went above board to accommodate a customer. Buick was ready to be released. All employees courteous and went above board to accommodate a customer. More
by EDWARDBARONCINISR
Employees Worked With
Amanda Soucie, Beverly Rhoads, David Rogers, Ashley Corey
November 22, 2021
Great communicationwork was completed, great job Great communication work was completed, great job Jeff Would use their service department again Bonus car vacuumed Great communication work was completed, great job Jeff Would use their service department again Bonus car vacuumed More
by joshua.trubiani
Employees Worked With
Jeff Borovicka
November 22, 2021
I scheduled an oil change and tire rotation, when I was told my truck was ready they never did the tire rotation. Jeff said the back tires were better anyway. You rotate tires so they wear even. I was told told my truck was ready they never did the tire rotation. Jeff said the back tires were better anyway. You rotate tires so they wear even. I was told that the car wash broke down just before my truck. The vacuum must of broken at the same time. I asked for quotes on a coolant change and transmission fluid change and never received either. More
by ah58violette
Employees Worked With
Amanda Soucie, Jeff Borovicka
November 20, 2021
I am very glad to report that I was thoroughly satisfied with the service. I was very pleased with the troubleshooting and root cause assessment. Parts had to be ordered and another appointment was schedu with the service. I was very pleased with the troubleshooting and root cause assessment. Parts had to be ordered and another appointment was scheduled within a week. Service was conducted as scheduled. I was very happy that my car was returned to like-new performance. I am comforted by knowing that I have reliable and professional service for my vehicle and it even makes me comfortable with considering another new, or used, car from Scranton. More
by RIDGEWAYNE
Employees Worked With
David Rogers
November 18, 2021
Jeff and the entire crew took excellent care of my Truck as well as my wife’s. Very understanding and helpful with a loaner unlike other dealership(no names)! as well as my wife’s. Very understanding and helpful with a loaner unlike other dealership(no names)! More
by Weadkins492
