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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,015 Reviews
Call Service Center (860) 872-9145

2,015 Reviews of Scranton GMC of Vernon - Service Center

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October 20, 2021

The staff at Scranton Motors is always very personable and professional. Service is provided very efficiently. More

by Hendrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
Report | Print
October 20, 2021

The service was quick and efficient and the staff member who assisted me was very friendly. More

by DEENA.COTOIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
Report | Print
October 19, 2021

Great set up drop off truck night before very good drop off box for keys great communication and service More

by gambled59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Corey, Jeff Borovicka
Report | Print
October 18, 2021

Always friendly, pleasant and helpfulThey make sure you Always friendly, pleasant and helpful They make sure you know what they are going to do and how long it will take More

by DJNEWTON428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie, David Rogers, Ashley Corey
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Jan 20, 2022 -

DJNEWTON428 responded

They always make sure to meet your needs

Jan 20, 2022 -

DJNEWTON428 responded

Best dealership in area

October 18, 2021

Scranton was quick to take my truck diag it and drove it away quick. Repairs were done quickly too. More

by xdiesel527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rogers
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October 18, 2021

My service rep was communicative. Washed my car after service was performed. Job well done. More

by ROB@GOECL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
Report | Print
October 17, 2021

Very helpful and fast service and everything is under warranty thanks for your help and will use you in future. Wish you had more suv vehicles More

by 42Safety
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers, Ashley Corey
Report | Print
October 16, 2021

They couldn't fix my problem, I had to pay a diagnostic fee for a known problem that has been going on since 2012. More

by SUE26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
Report | Print
Oct 19, 2021 -

Scranton GMC of Vernon responded

Hi Sue, If you would like, I can have the service department director take a look at the particulars of your issue and see if there's anything he can do to help. Just respond to this review, privately if you prefer, with your name and contact information so we can look you up in our system and get in touch with you. Thanks for the feedback.

October 16, 2021

Great service! I arrived early was taken right in and finished right away. The Waiting room was clean and I didn’t even mind waiting More

by dlangella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie
Report | Print
Oct 19, 2021 -

Scranton GMC of Vernon responded

Thanks so much for the compliment! We really appreciate you taking the time to let us know you had such a positive experience!

October 16, 2021

The people were friendly and courteous. My service representative was knowledgeable about the shops ability to fix my car. More

by RETSEL1159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie, Joe Malenfant
Report | Print
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