2,041 Reviews of Scranton GMC of Vernon - Service Center
A waste of xxxxing time. Had my truck there for a week and they couldn’t figure it out. Jeff the service writer never called me to let me know what was going on. Scranton service center sucks. I was going and they couldn’t figure it out. Jeff the service writer never called me to let me know what was going on. Scranton service center sucks. I was going to buy a gmc pickup truck from there soon but will NOT give them any business. More
Service was excellent, understands customer concerns and needs. Kept me up on progress with the service being done. Friendly Staff , and a very nice waiting lounge !! needs. Kept me up on progress with the service being done. Friendly Staff , and a very nice waiting lounge !! More
Excellent service provided by Rob Zeidenberg. My car was evaluated shortly after arrival by tow truck and given the minor nature of the issue and necessary part in stock was immediately repaired. I was able evaluated shortly after arrival by tow truck and given the minor nature of the issue and necessary part in stock was immediately repaired. I was able to pick up my car the same day which was a wonderful surprise. Scranton Motors has won a customer for life and I will drive extra distance to have my Cadillac serviced at this dealer. More
Excellent and prompt service. Service consultant was very knowledgeable and courteous. Amanda Soucie is a tremendous asset to the Company. knowledgeable and courteous. Amanda Soucie is a tremendous asset to the Company. More
Everyone there is friendly and helpful. Jeff, my service coordinator did an excellent job of making me feel confident that I made the right choice picking Scranton Buick. We relocated back to the area after coordinator did an excellent job of making me feel confident that I made the right choice picking Scranton Buick. We relocated back to the area after living the past five years in Ocala. We always try to deal for our services. This past week we purchased the 2019 Encore from GM leasing. Since we had no need for AWD. We discussed with Jeff purchasing a set of winter tires, and he was very helpful in our decision making process. We just installed a set of Michelin ICE X and feel very secure going back into winter weather More