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2,029 Reviews of Scranton GMC of Vernon - Service Center
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February 16, 2021
I went in there a couple months ago to have tires changed I told mechanic to save one of the good tires for a spare he threw it in the back on top of my suits I was going to sue you and charger for the suit I told mechanic to save one of the good tires for a spare he threw it in the back on top of my suits I was going to sue you and charger for the suit that he ruined but I just figured it was a mistake I went in there just a couple days ago to get fluids checked and changed I get home and there’s no washer fluid I am sick of you xxxxxxxx never will return again you lost a cash paying customer More
by movadod13
Verified CustomerEmployees Worked With
Amanda Soucie, David Rogers
February 16, 2021
This visit to Scranton was as expected. Good friendly Service. The wait to have my battery changed was short. Thanks for the good service I will be back for an oil change in couple of months. Service. The wait to have my battery changed was short. Thanks for the good service I will be back for an oil change in couple of months. More
by BILLBACK9
Employees Worked With
David Rogers
February 11, 2021
Did a nice job doing warranty work. But I had a lot of grease on my hood and chrome bumper when I got it back. No big deal but I think someone should’ve paid more attention to cleaning it off. grease on my hood and chrome bumper when I got it back. No big deal but I think someone should’ve paid more attention to cleaning it off. More
by TOTALREF749
Employees Worked With
David Rogers
February 11, 2021
Oh OK the service people are excellent they doing a very good job the mechanics we’re not doing a good job because I have to bring my car back in for the third time for the same problem I hope they get it f good job the mechanics we’re not doing a good job because I have to bring my car back in for the third time for the same problem I hope they get it fixed this time besides it four stars More
by Ssdsimmons55SteveO
Employees Worked With
David Rogers
February 10, 2021
Always enjoy the great service we get at Scranton, my GMC van has been running smoothly on road, no more shaking steering wheel and bouncing tires. Thanks van has been running smoothly on road, no more shaking steering wheel and bouncing tires. Thanks More
by GPOPTG
Employees Worked With
Amanda Soucie, Beverly Rhoads
February 09, 2021
This is my first experience with Scranton Motors and I would rate their Service Dept. and their entire customer service EXCELLENT. We made the right decision to buy our vehicle from Scranton Motors. would rate their Service Dept. and their entire customer service EXCELLENT. We made the right decision to buy our vehicle from Scranton Motors. More
by LSPAZIAN
Employees Worked With
Other Employees :
Amanda Soucie, Beverly Rhoads, Trevor Barbersek, David Rogers, Ashley Corey
February 08, 2021
Ther service department was awesome! They are always so friendly and accommodating! They kept me updated and I didn’t have to wait long for my repair. friendly and accommodating! They kept me updated and I didn’t have to wait long for my repair. More
by kate0927
Employees Worked With
Can’t remember his name but he was great!, Beverly Rhoads
February 07, 2021
Nice greeting great customer service. I was escorted to the waiting room while my vehicle was being service. The service representative came and explained my service options and price of my services neede the waiting room while my vehicle was being service. The service representative came and explained my service options and price of my services needed. I was very pleased will recommend a friend. More
by BRETURN
Employees Worked With
David Rogers
February 07, 2021
Never ending repairs. They seem to make problems and recommend without knowledge. Told me I needed new plugs, which had just been replaced 15,000 miles prior. I will not be back and do not recommend. recommend without knowledge. Told me I needed new plugs, which had just been replaced 15,000 miles prior. I will not be back and do not recommend. More
by JMSJA2010
Employees Worked With
Other
