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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,022 Reviews

2,022 Reviews of Scranton GMC of Vernon - Service Center

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December 24, 2022

Always great service. The managers and advisors are very knowledgeable, courteous and friendly. Happy Holidays More

by hb92hale
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beverly Rhoads, Jeff Borovicka, Shawn Butler
December 24, 2022

I purchased my two most recent GMs at Scranton. They're courteous and make sure their customers are happy. More

by bonentuba
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, Jeff Borovicka
December 23, 2022

extremely customer focused. always prompt and addresses my vehicle concerns and communicate well through every transaction More

by BBERNIER65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beverly Rhoads
December 20, 2022

Good service, very attentive, polite, repairs were done quickly. They were very informative on the repair and ordered parts for the recall. More

by MSILVA521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2022

Very clean and professional. Never had a bad experience with staff or mechanic service top notch dealer More

by DEMMONS008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beverly Rhoads, Ashley Corey, Jeff Borovicka
December 18, 2022

This is the second time I have brought my car here and I am thoroughly pleased with the service. My wife car will be coming here for its services from now on as well. More

by MGEERSR24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
December 18, 2022

They are always friendly, courteous and efficiently deal with the repair to get it fixed quickly. More

by Jgteddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Corey, Jeff Borovicka
December 17, 2022

Repeated visits to fix a problem. Not sure yet if it is fixed. A leaky sunroof. More

by PAKCAMP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
December 17, 2022

Over all the service was very good. The employees worked very had to not complete the work in a timely fashion but make sure to be thorough and address all possible issues. More

by tim porter
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
Dec 23, 2022 -

Scranton GMC of Vernon responded

Tim, Thanks for the honest feedback. We are happy to see that all possible issues were addressed. We are always trying to get things done timely as well, but most important is getting the issues corrected and making sure your vehicle is functioning properly and safely. Thanks again, and have a wonderful holiday!

December 15, 2022

I love coming to your dealership because the service is always A one to me. More

by e.bony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Corey, Jeff Borovicka, Shawn Butler
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