Industry Experience
12 yrs, 8 mos
179 Reviews
Write a Review179 Reviews of Frank Kern
April 18, 2024
If I could give a negative I would. He was the absolute worst service manager I’ve ever encountered. I strongly urge people not to do business at this establishment. Rob was yelling at He was the absolute worst service manager I’ve ever encountered. I strongly urge people not to do business at this establishment. Rob was yelling at me in front of my four year old. Then told me “I don’t want to fix your car” after canceling numerous appointments and not fixing the same issue four different times. Completely inappropriate and disgusting. Stay away! More
Other Employees Tagged: Robert Zeidenberg
March 20, 2024
Routine 20K service check which included professional service from the time I drove in until departing. Frank as always, kept me informed of my vehicles progress as I waited. All the best - Stay safe. service from the time I drove in until departing. Frank as always, kept me informed of my vehicles progress as I waited. All the best - Stay safe. More
March 17, 2024
Great service as always. We seem to be there a lot with our car but always treated fairly and with courtesy. We are planning to buy or next car there soon We seem to be there a lot with our car but always treated fairly and with courtesy. We are planning to buy or next car there soon More
March 03, 2024
My experience with this company is very important to me and I had a great day and I had a great day More
Other Employees Tagged: Beverly Rhoads, Mike Conlon, Robert Zeidenberg, Jeff Borovicka, Billy Delgado
February 25, 2024
Very fast and super polite. Thorough as well in their description of what is needed. Overall everything went exactly as I wanted it to Thorough as well in their description of what is needed. Overall everything went exactly as I wanted it to More
Other Employees Tagged: Frank Kern
February 18, 2024
Service department is second to none, you might have to pay the dealership premium. All worth it not having to deal with xxxxxxxx and games. Frank Kern I'm the service department is very straightforward pay the dealership premium. All worth it not having to deal with xxxxxxxx and games. Frank Kern I'm the service department is very straightforward and always communicates well. I will probably buy my next truck here because of the service department. More
Other Employees Tagged: Robert Zeidenberg