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Frank Kern
295 Reviews
Industry Experience
15 yrs, 2 mos
295 Reviews
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295 Reviews of Frank Kern
October 25, 2026
Frank is very reasonable and receptive to the customers, inquiries and concerns. He’s also aware of the customers budget and financial driven the decision-making process. inquiries and concerns. He’s also aware of the customers budget and financial driven the decision-making process. More
by Jamesekane
Verified Customer
October 21, 2026
The service was professional and the team was very helpful. I had a small ding in my door and The service manager (Robert) asked if I would like it fixed during my visit. They had it repaired and se helpful. I had a small ding in my door and The service manager (Robert) asked if I would like it fixed during my visit. They had it repaired and serviced my vehicle in a timely manner. Everything was explained and I had upfront pricing. Very reasonable and always reliable. Highly recommended. More
by vicjr67
Other Employees Tagged: Robert Zeidenberg
October 19, 2026
Great service, extremely friendly and professional! Even though I live 45 minutes away, they are my go to because I know I'll be treated exceptionally well. Even though I live 45 minutes away, they are my go to because I know I'll be treated exceptionally well. More
by nbarone987
Other Employees Tagged: Robert Zeidenberg
October 15, 2026
Very unhappy with the bill that I had to pay for the car the car was there for a week. I purchased a part and apparently the parts in the cured the problem. Then they purchased another part that was under w the car was there for a week. I purchased a part and apparently the parts in the cured the problem. Then they purchased another part that was under warranty that doesn’t cure the problem so all this finally they got another part which doesn’t cover warranty and I had to pay over $600 for the total job. I don’t think that’s right we only had $685 because I purchased the first part and they used it, but it doesn’t cure a problem so I should’ve gotten a refund on that and other part where it was under diagnosed incorrectly, where they build me for that I don’t think that was right at all so that’s that very unhappy with the bill More
by creasea
Other Employees Tagged: Mike Conlon, Robert Zeidenberg, Doug Freeman, James Krauss, Gareth Jones
September 23, 2026
Setting up the appointment was effortless. Service was great. The update only took 60 minutes as opposed to the 90 minutes that was expected. Service was great. The update only took 60 minutes as opposed to the 90 minutes that was expected. More
by RENTIGAR
Other Employees Tagged: Gareth Jones
September 19, 2026
Great communication, as always. Extremely clean environment and intelligent service advisors. I offered transportation, which was greatly appreciated and made the whole process supe Extremely clean environment and intelligent service advisors. I offered transportation, which was greatly appreciated and made the whole process super easy. I also love their texting feature. More
by emschmidt76
Other Employees Tagged: Frank Kern
September 07, 2026
They have taken care of all the issues I had with my new car. They were able to get me loaner cars which is appreciated as I have a very busy schedule that requires my car. car. They were able to get me loaner cars which is appreciated as I have a very busy schedule that requires my car. More
by AMYMARIEN
Other Employees Tagged: Frank Kern
September 05, 2026
Only 2nd time there. Great service staff. Was impressed that they had me meet with the actual person doing the work on my vehicle, so I could see for myself the problem Great service staff. Was impressed that they had me meet with the actual person doing the work on my vehicle, so I could see for myself the problem. Will go back! More
by edp32552
Other Employees Tagged: James Boudreau
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