Frank Kern

Anytime I have had service, they have been kind, helpful and honest. Everyone has been professional and I couldn't ask for better. Thank you! and honest. Everyone has been professional and I couldn't ask for better. Thank you! More

by ChristieM Verified Customer Verified Customer

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Everyone from David and Rob in service to David and the sales team were amazing to work with. Honest and forthright, they stuck to their word and backed me up when I needed them. They are trustworthy and d sales team were amazing to work with. Honest and forthright, they stuck to their word and backed me up when I needed them. They are trustworthy and did a wonderful job on my repair. I am grateful for their compassion and care in making things right. They are great! More

by SALMOTTA17 Verified Customer Verified Customer

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Aways a pleasure getting service at Scranton! Showroom and service area always clean, well lit, with friendly employees. Showroom and service area always clean, well lit, with friendly employees. More

by Ajp0374 Verified Customer Verified Customer

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I brought my truck in for an oil change they didn't bother to erase codes that keep showing up and didn't bother to fill anything vlije window wash etc not impressed bother to erase codes that keep showing up and didn't bother to fill anything vlije window wash etc not impressed More

by FARFROMUSEN Verified Customer Verified Customer

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The service was very good. It was the first time I had my truck in since I bought it. Everyone was very professional and the mechanic made sure my truck was fixed and ready for It was the first time I had my truck in since I bought it. Everyone was very professional and the mechanic made sure my truck was fixed and ready for pickup. More

by jcshiz53 Verified Customer Verified Customer

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A very good experience. Low pressure, very informative, and helpful. It was a pleasure buying a car there. Low pressure, very informative, and helpful. It was a pleasure buying a car there. More

by MIKEVOLODZKO Verified Customer Verified Customer

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Outstanding service department. Resolved the issues we had timely, and kept us informed of the status of the repairs. Highly recommend. Resolved the issues we had timely, and kept us informed of the status of the repairs. Highly recommend. More

by mason-arnold Verified Customer Verified Customer

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Always friendly, always patient always explains what they need to do to your vehicle to keep you safe and sound. need to do to your vehicle to keep you safe and sound. More

by DJNEWTON428 Verified Customer Verified Customer

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Everybody in the service department is great at the front desk area. The workmanship that was performed on my vehicle was subpar at Best. Vehicle went in for an oil change tire rotation. The technician said desk area. The workmanship that was performed on my vehicle was subpar at Best. Vehicle went in for an oil change tire rotation. The technician said he rotated the tires. Come to find out he did not rotate the tires and the vehicle had to go back in to have the tires rotated at that time. More

by chad R Verified Customer Verified Customer

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If they were straight forward and not tell you something you want to hear they would be better off. After a month I still have not heard what tje engine warranty would be after it was replaced, kept on putt you want to hear they would be better off. After a month I still have not heard what tje engine warranty would be after it was replaced, kept on putting the blame on GM. I have always enjoyed dealing with Scranton but over the past couple years it has gotten sour. Some of the issues have not been all their fault but some have been More

by haza16 Verified Customer Verified Customer

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