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2,009 Reviews of Scranton GMC of Vernon - Service Center
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October 30, 2022
Despite vehicle issues outside of their control, they were able to find the parts needed, quickly, and repair the issues as they arose. Communication was solid, and everything was never in doubt with my were able to find the parts needed, quickly, and repair the issues as they arose. Communication was solid, and everything was never in doubt with my warranty covering it. Great job overall. More
by DSTARVISH
Verified CustomerEmployees Worked With
October 28, 2022
The service technician was professional, courteous, and very helpful. My car servicevwas completed when stated. I recommend this dealership highly. very helpful. My car servicevwas completed when stated. I recommend this dealership highly. More
by RJRW72
Employees Worked With
Jeff Borovicka
October 28, 2022
I am not setisfide with this dealer because I give it to my car diagonosis . They said they did but they not give me to the all report to me . my car diagonosis . They said they did but they not give me to the all report to me . More
by chowdhuryshahid78
October 27, 2022
Always friendly, patient and nice. They provide you with the best case options when fixing your car. They provide you with the best case options when fixing your car. More
by Electrickid33
October 23, 2022
Around the middle of October I was smelling gas inside the cabin of my 2019 Buick Encore and my daughter smelled it on the outside. On Oct. 18 the service department checked it out. They were very efficie the cabin of my 2019 Buick Encore and my daughter smelled it on the outside. On Oct. 18 the service department checked it out. They were very efficient and honest about why I was smelling gas inside and outside of the cabin. Apparently, the oil change performed by your service department on Sept. 22, 2022 caused the gas smell because the dip stick was not pushed down all the way. This should not have happened, especially since the oil change was extremely costly: $80.00 instead of $100 because I had a coupon. Thank you for the coupon. The reason for the timeline from the oil change to the service for the gas leak was because I do not drive very often. Sometimes not for 10 days or more. I've had service at Scranton Motors and it has always been exceptional. This oil change was not, but mistakes happen. It was corrected and that's what counts. More
by WALSHFRAN102
Employees Worked With
Shawn Butler
October 23, 2022
Knowledgeable courtius approachable smiling . Answers questions.Looks up any information. We have always been pleased with services. Answers questions.Looks up any information. We have always been pleased with services. More
by NWALL110
Employees Worked With
Jeff Borovicka, Shawn Butler
October 23, 2022
The Staff was professional from check-in to completion of service. Nothing to complain about in any way. service. Nothing to complain about in any way. More
by Michael
October 22, 2022
Service it hit or miss here. The last oil change I had done the computer was not reset, no window sticker, dip stick left out and the oil filter was left loose and leaking. Jef The last oil change I had done the computer was not reset, no window sticker, dip stick left out and the oil filter was left loose and leaking. Jeff was very apologetic. More
by Paul.Bessette.jr
Employees Worked With
Jeff Borovicka
