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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,030 Reviews

2,030 Reviews of Scranton GMC of Vernon - Service Center

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April 14, 2022

Very much like the people and the level of communication. Efficient friendly with state of art facilities More

by SAlonia7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
April 14, 2022

Pleasant service team, speedy and excellent service. Job was finished in the estimated timeframe and within the quoted cost More

by DRESUTEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, Jeff Borovicka
April 14, 2022

Professional customer service and communication between the dealership and myself was exceptional. Delivery of my Cadillac was amazing. Nice clean and shining. More

by ROSE LAURIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, David Rogers
April 13, 2022

Courteous Advisors and provide all the information on the expected service. Great place to get work on the car. More

by Rdusza01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
April 13, 2022

It is always a pleasure to come here. Everyone is friendly, helpful, professional, and knowledgeable. More

by MEHORRIGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers, Ashley Corey
April 12, 2022

Service Department cause my engine to blow based on them not properly installing new oil line More

by PARKLANE08
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Mike Conlon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rogers
Apr 13, 2022 -

Scranton GMC of Vernon responded

Good Afternoon, We posted a reply to the review you left on our Google page, but I will repost it here as well in case you haven't seen it. We are very sorry that your experience with our service department was such a negative one. It is my understanding that you and our service director have already discussed the particulars of your situation, but were not able to come to a resolution and unfortunately things have reached an impasse. If that should change, or if you think that further discussion may help in any way, please feel free to reach out to us anytime.

April 12, 2022

Great service and very knowledgeable and friendly. Jeff who has taken care of me my last two visits is terrific More

by ralphlefemine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
April 11, 2022

The type of people you hire reflects on your business. Dave is a good man. My trailer caught fire today on the highway. Dave stopped on the highway to see if i was ok while numerous car flew past filming More

by Mario71sm
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Rogers
April 11, 2022

This dealership was very prompt on their scheduling, spots were made available for emergency type repairs or checks, they were a listening ear and host of knowledge for various body repairs required. Th More

by TYVONNEMENNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mancuso , Trevor Hamel, Evan Blanchette, Ashley Corey, Jeff Borovicka
April 10, 2022

Very friendly staff comfortable environment work done quickly very neat Great job Very professional Thank you More

by irahoward63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Corey, Jeff Borovicka
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