Scranton GMC of Vernon - Service Center

went to the service department with a ac problem. they gave me a ride home so i wouldn't have to set around. the service deptment makes me feel relaxed, and found out the problem and scheduled me to they gave me a ride home so i wouldn't have to set around. the service deptment makes me feel relaxed, and found out the problem and scheduled me to come back tuesday and the will replace the broken part. I am glad to find friendly customer service people More

They got us in and out of the dealership very quickly. Great job from start to finish. Great job from start to finish. More

Great friendly people, great fast service. Vehickle is always taken care of the right way. Vehickle is always taken care of the right way. More

Such a relaxing experience. They offered to accommodate a recall on my car so that I would not have to make a return trip. They kept me informed on everything that was happening They offered to accommodate a recall on my car so that I would not have to make a return trip. They kept me informed on everything that was happening and even apologized for the time which really wasn’t all that long. Excellent service! More

Great service. The teams runs like a well oiled machine. Dave kept me up to date about the cost and status of my vehicle. The teams runs like a well oiled machine. Dave kept me up to date about the cost and status of my vehicle. More

To the gentleman in service who took care of me I really appreciate you! TY appreciate you! TY More

The service area was prompt, friendly, efficient, work completed in time promised. Worked together as a team. David was primary contact; assisted by Jeff. completed in time promised. Worked together as a team. David was primary contact; assisted by Jeff. More

They got the service work done on time as promised. Everything was complete and a complimentary car wash too! Everything was complete and a complimentary car wash too! More

World-Class experience! Mike Conlon and his team are absolute professionals and extremely trustworthy. We were greeted in the Service drive thru by a lovely gentlemen who p Mike Conlon and his team are absolute professionals and extremely trustworthy. We were greeted in the Service drive thru by a lovely gentlemen who proceeded to open the door for my wife and help her with her belongings. He remained at her side until the Service advisor came over and asked how he could assist. After expressing our concerns, He then offered both of us a beverage and proceeded to explain what they plan to do and when it should be completed. I was very taken at how thorough he was in his retention of what we needed and how he was going to handle things. The icing on the cake came in to play when we were introduced to Mike Conlon, Service Director. He was just nice. Down to earth and very engaging. Never had an experience like that with “The Manager “. I am convinced My vehicles will not go anywhere else. Well done Scranton, we’ll done. More

Outstanding service, they go above and beyond to ensure customers are satisfied with all aspects of their visit customers are satisfied with all aspects of their visit More