Although the salespeople Mike and Ryan were nice and helpful and Mike delivered the car to us in Maine, we were not happy with the Service Dept. which prepped our new Mazda for delivery. They left off part of the rear license plate holder, scratched the bumper, when unpacking it, left greasy handprints on the visor backs, and didn't finish prepping the dash The General Manager was rude to my wife when she explained the problems and he hung up on her without resolving the issues. Also after 2 and 1/2 weeks, we have not received the financial car payment paperwork from Toyota. We think the back office and Service department could use some improvement.