Sears Imported Autos - Service Center

For over 10 years I have been bringing my car to Sears for regular maintenance and repairs. Jamison and the whole crew always greet me as an old friend and make my service experience truly exceptional. for regular maintenance and repairs. Jamison and the whole crew always greet me as an old friend and make my service experience truly exceptional. The drop off process is easy, and a loaner car is always ready to go. Most importantly the service is always done quickly and correctly -getting me back on the road with no troubles. Andy comes up to the front on occasion from the garage to let me know how things on my car are wearing; and Kent comes over sometimes just to make certain I'm happy with my car (and to plan for my next CPO Mercedes!) - what dealership and service center has that kind of personal service! Keep up the great work!!! More

Sears service people are extremely contientious and do excellent work. I have brought my Sprinter in to them two times and found them to be highly competent and a pleasure to work with. excellent work. I have brought my Sprinter in to them two times and found them to be highly competent and a pleasure to work with. More

The did a great job in a very timely manner. The vehicle was brought in for service recalls. I brought it in for two recalls and the service dept performed other recalls that I was unaware of. Great service was brought in for service recalls. I brought it in for two recalls and the service dept performed other recalls that I was unaware of. Great service. More

We really appreciate the friendly care and great services at Sears IA. We have purchased 5 cars from them over the years and always a great experience. at Sears IA. We have purchased 5 cars from them over the years and always a great experience. More

The experience was good. Lounge area was kept neat. Fresh beverages available to consumers while we waited. My sales representative offered a value package that I was able to save $$ during my next Fresh beverages available to consumers while we waited. My sales representative offered a value package that I was able to save $$ during my next visit. I would however, like to have a car wash, and vacuum at each visit. More

My car had some issues and they were promptly diagnosed and evaluated for repairs. The repairs were done in record time and the care is functioning perfectly well. and evaluated for repairs. The repairs were done in record time and the care is functioning perfectly well. More

Excellent service and care for the customer. Knowledgeable team members in every department who share their expertise willingly. It is obvious the team cares about each other as well as the cu Knowledgeable team members in every department who share their expertise willingly. It is obvious the team cares about each other as well as the customer More

I thought the service was very efficient. Communication and expectations of one car would be completed was exceptional Thank you very much for your prompt communication and servicing my car so well and expectations of one car would be completed was exceptional Thank you very much for your prompt communication and servicing my car so well More

Jeff provides very professional and friendly service. No waiting. Everything is as promised. Excellent, timing is perfect, communication with jeff during service is very easy and efficient. waiting. Everything is as promised. Excellent, timing is perfect, communication with jeff during service is very easy and efficient. More

I have been a customer of Sears Imports since my first Mercedes in 1999. I always receive great and friendly service, and if I set up my appointment far enough in advance, I am provided with a Loaner vehi Mercedes in 1999. I always receive great and friendly service, and if I set up my appointment far enough in advance, I am provided with a Loaner vehicle. More