Kent Martinka
Kent Martinka at Sears Imported Autos
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Kent Martinka

Certified Pre-Owned Manager

Sears Imported Autos

13500 Wayzata Blvd
Minnetonka, MN 55305

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4.5
41 Reviews

Dealership Experience

38 yrs, 10 mos

Industry Experience

38 yrs, 10 mos

4.5

41 Reviews

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41 Reviews of Kent Martinka

June 02, 2023

Dealership Rating
Employee Rating

I was fortunate enough to purchase my convertible from Boris. He is very knowledgeable, professional and friendly. I recommend not just Boris but the entire dealership since I had such a great experience. More

by Heikes100
Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Boris Perelman, Jason Henricks

May 05, 2023

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Employee Rating

Sue was extremely personable, helpful and accommodating. We were able to find the perfect vehicle for our family. 10/10 experience. More

by Bsherman88
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Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Henricks, Sue Brink

April 04, 2023

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The dealership is trustworthy and helped us make a good deal. This was our second time working with the dealership. More

by jaybackstrom
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jason Henricks, Sue Brink

March 24, 2023

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Setnu Jenkins | Certified Sales Professional What's very professional man and got me into a new Mercedes absolute wonderful service. More

by daeubanks
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Holte, Jason Henricks , Setnu Jenkins

February 10, 2023

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The salesman was tremendous responsive, and informative. He and the dealership provided a quality of service that exceeded my expectations during the sale. I would also like to add that the finance team was More

by tonypatthou
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Cooksey , Setnu Jenkins

December 19, 2022

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This is my first time buying a Mercedes. My past experiences with other car brands has been better. I was expecting white glove service from a luxury brand like Mercedes but this dealership More

by Trisha
Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Dec 20, 2022

Sears Imported Autos responded

Trisha, I apologize for your experience. Unfortunately, we have no control over the timing of updates from Mercedes-Benz on vehicles they are building and sending to us. Hopefully, with the chip shortage going away things will get better. Concerning your trade, we called 3 Jeep dealers, and were told the car had a wholesale value of $39,000. If you found a dealer that would pay more it is truly unfortunate that you didn't give us that information. We would have sold the Jeep to them at that price, and saved you sales tax on your purchase. Concerning tires, the salesperson told you about tire packages we had a few months before your vehicle came in. You didn't know if you wanted to buy them then, and told the salesperson you found a tire package for less money than the package we offered you. The day before picking up, you told the salesperson you would like to buy a set from us. Unfortunately, by that time, we had sold out of the tire packages we had, and this is why he recommended for you to buy before your vehicle came in. I hope you have many enjoyable miles with your new Mercedes-Benz. Mike Roeder General Manager Sears Imported Autos

Dec 20, 2022

Trisha responded

We discussed my trade 4 days before I picked up the car. The used car manager and the General Manager knew we were insulted by the low offer. I had to call and drive around to get pricing on my own because I knew Sears was being unfair. At the end of the day we should’ve been able to come to an agreement that worked for both of us. A customer shouldn’t have to jump thru these hoops when trading a vehicle. Did you really call 3 dealerships? Because I found three (including cars.com offer) dealerships offering me a lot more without even trading. I did tell the sales person I was offered more money.from another dealer. He didn’t mention anything about Sears buying it for that price so I could save on the taxes. Paying for tabs on the trade AND the new car is absurd. The wheels and tires were on back order. The aftermarket were priced way higher than other places. They also needed to be ordered in advance. If the factory wheels weren’t back ordered I would’ve paid the premium price but not over priced aftermarket. The sales person was responsive and answered my questions so I could get them from a place with better prices. I was expecting better and fair service from Sears. I’m not the type to leave reviews but this time I felt it was my obligation. I stand behind my review.

November 21, 2022

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Employee Rating

I have purchased 10 cars in the past 10 years. I have never had such a disrespectful interaction on a potential trade. The manager tried to tell me that he would not pay above the bottom of the Ke More

by A Waste of Time
Trade-in Experience
Recommend Dealer
No

June 28, 2022

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Employee Rating

This is the 4th Mercedes Benz we buy from Boris. We are always going to be his customers. He understands our needs and have always been nothing but respectful and professional. More

by dunga
Customer Service
Friendliness
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Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Boris Perelman, Jason Henricks , Aaron Schoenack

June 01, 2022

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Sue's the best! She came in on her day off and spent the whole day with me until the car was delivered!!! Nowadays you don't find many places that have quality serv More

by J.ritten
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Recommend Dealer
Yes

Other Employees Tagged: Jason Henricks, Sue Brink

May 19, 2022

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This dealership was quite fancy, organized, very caring respectful people, and it was easy to know where you’re at in the building. More

by Nathan Souksay
Customer Service
Friendliness
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Recommend Dealer
Yes

Other Employees Tagged: Jason Henricks, Nick McGovern

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