Seattle Jeep

Did not supply loaner car that is included in my warranty. Cost me 200 dollars to get home. They sold me the warranty, that they are choosing to no longer implement due to Enterprise raising their r warranty. Cost me 200 dollars to get home. They sold me the warranty, that they are choosing to no longer implement due to Enterprise raising their rates and Mopar does not pay enough. More

Fantastic, efficient and friendly The overall experience was fantastic, super friendly, and efficient. The overall experience was fantastic, super friendly and efficient. Wouldn't go anywhere else. was fantastic, super friendly, and efficient. The overall experience was fantastic, super friendly and efficient. Wouldn't go anywhere else. More

Took my Wrangler in for service and was very impressed with the dealership. The space was well lit and welcoming and every employee that I encountered was professional and friendly. The work took a while with the dealership. The space was well lit and welcoming and every employee that I encountered was professional and friendly. The work took a while to complete as expected, but Tristan kept me up to date with what was going on throughout the day. He was so friendly and accommodating. More

Excellent and very friendly very good service females don't always get the best service don't always get the best service More

I was able to get my vehicle diagnosed in a timely manner. Sage my service advisor was really professional and communicated with me through out my visit there. I will be coming back for future service manner. Sage my service advisor was really professional and communicated with me through out my visit there. I will be coming back for future services! More

Serviced my jeep Gladiator in a timely manner and checked off all my concerns.Would recommend them for your service on preferred vehicles. off all my concerns.Would recommend them for your service on preferred vehicles. More

Eliza went above and beyond for me. She’s a great service advisor. Very communicative, helpful, thorough and friendly. She’s a great service advisor. Very communicative, helpful, thorough and friendly. More

My old dodge pickup truck needed a new transmission and rear axle. Tough job, but the team gets an A+. Drives like new. Eliza was an awesome leader and got the job done with excellent results and communi rear axle. Tough job, but the team gets an A+. Drives like new. Eliza was an awesome leader and got the job done with excellent results and communication. More

WARNING: Dishonest Practices and Financial Misrepresentation at Seattle Jeep I recently completed a trade-in transaction at Seattle Jeep and must caution all potential customers about the utt Misrepresentation at Seattle Jeep I recently completed a trade-in transaction at Seattle Jeep and must caution all potential customers about the utterly dishonest practices employed by their team, specifically salesman August. The deceit began with gross financial misrepresentation. They intentionally lied about the true market value of my SUV trade-in, offering a valuation far below its actual worth. Simultaneously, they lied about the condition and fair market value of the pickup truck I purchased, making the entire deal a loss for me through deliberate deception. The dishonesty continued immediately after the sale regarding post-deal follow-up. I was explicitly lied to about the timeline for the payback from my trade, and their administrative team has since ignored my inquiries and dodged calls to resolve the matter. This demonstrates a complete lack of integrity once the paperwork is signed. The staff involved, including August and the representative in the finance department, exhibited deeply unprofessional and evasive behavior. They should not be trusted. Avoid this dealership if you value honesty and fairness in your vehicle purchase. More

you had the car since July and ghosted us by not answering your phone, emails, and we had to send staff to you in person. Comically bad - all departments failed to help in any way at all - that incl answering your phone, emails, and we had to send staff to you in person. Comically bad - all departments failed to help in any way at all - that includes the General Manager of the dealship, it takes a lot to shock me when it comes to bad service. Dozens of calls and dozens of emails sent. I truely don't know if yawl are ok up there - did Jeep go out of business and I missed the headlines? Literally months of unanswered communications where we had no idea what was happening. Apparently the car came back to us DURING the federal shutdown but it was... not charged - (its a hybrid electric car). I'll talk about this for - literally years, thanks for memories. So bad. Also I am not Ron. Who is Ron? Top notch, also its a 2023 - why did the head gasket break in the first place? More