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Seattle Jeep

Seattle, WA

Overview
Employees
Reviews
Vehicles
4.6
1,067 Reviews
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13733 Aurora Ave N

Seattle, WA

98133

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Showing 1,067 reviews

April 25, 2024

Sage has been fantastic. Quick to communicate and to understand my situation. I am frustrated that I brought my truck in for service, was charged $240 to have a check engin More

by blainem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Seattle Jeep responded

Hello, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. David Granger General Manager david@seattleautofamily.com

Helpful
April 25, 2024

Seattle Jeep has quality service and they always get the job done in a timely fashion. More

by MERONTHEMODEL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
George C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Seattle Jeep responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

Helpful 2
April 25, 2024

It was a awesome experience, very fast maintenance, and also provide the shuttle for back and forth More

by tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Seattle Jeep responded

Hello Tony, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

Helpful 2
April 24, 2024

Noah was great at quickly getting me helped and communicating clearly about the work to be done and provided me with a quote for my next visit. More

by alyssalschul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

Helpful 1
April 24, 2024

Sage and another employee were fantastic. We had an issue with finding the proprietary wheel nuts and worked with me until I gave up and they broke them. I really appreciated their help so I More

by Olivander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2024 -

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

Helpful 1
April 24, 2024

Fantastic customer service, efficient and speedy vehicle service, trustworthy quality assurance. Sage was a huge help :) More

by legomateo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2024 -

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

Helpful 1
April 24, 2024

Charged me 300 bucks to tell me i had a bad battery. Tried to charge me 250 for a brake fluid flush when I had one done a week ago. And tried to charge me 80 bucks for a cabin air filter. It shkuld have More

by zackgyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 27, 2024 -

Seattle Jeep responded

Hi, we regret to hear that you had this experience with us. Here at Seattle Jeep, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager to discuss ways we can better serve you in the future. David Granger General Manager david@seattleautofamily.com

Helpful
April 22, 2024

George was extremely helpful and communicative. He gave me a lot of great information to help me make decisions for moving forward. More

by telecaser70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Seattle Jeep responded

Hi, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

Helpful
April 22, 2024

Closing out on a vehicle purchase has never been easy however Kristal Lopez did an amazing job helping answer any questions or concerns I had throughout the whole experience, without any pressure or over More

by MSANDRA22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristal Lopez,
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Apr 24, 2024 -

Seattle Jeep responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you so much again for your feedback! We hope you have a great day! David Granger General Manager david@seattleautofamily.com

Helpful 1
April 22, 2024

Excellent service! James is great. Responsive and always willing to assist. I appreciated his support in having a recall part replaced. More

by cyndie.martini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Seattle Jeep responded

Hi, we're happy you found our staff to be so supportive during your experience here at Seattle Jeep. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! David Granger General Manager david@seattleautofamily.com

Helpful 1
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