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Seattle Jeep

Seattle, WA

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Employees
Reviews
Vehicles
4.6
1,071 Reviews
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13733 Aurora Ave N

Seattle, WA

98133

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Showing 1,071 reviews

April 24, 2024

Fantastic customer service, efficient and speedy vehicle service, trustworthy quality assurance. Sage was a huge help :) More

by legomateo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

Helpful 1
April 24, 2024

Sage and another employee were fantastic. We had an issue with finding the proprietary wheel nuts and worked with me until I gave up and they broke them. I really appreciated their help so I More

by Olivander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

Helpful 1
April 22, 2024

Sage was thorough, communicative, helpful - thank you Sage. I have appreciated interacting with you; made the process easy. More

by MARCANTHONY
Recommend Dealer
Yes
Employees Worked With
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Seattle Jeep responded

Hi, we're happy you found our staff to be so supportive during your experience here at Seattle Jeep. Please don't hesitate to reach out if there's anything additional we can do for you. David Granger General Manager david@seattleautofamily.com

Helpful
April 22, 2024

George was extremely helpful and communicative. He gave me a lot of great information to help me make decisions for moving forward. More

by telecaser70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Seattle Jeep responded

Hi, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

Helpful
April 22, 2024

Closing out on a vehicle purchase has never been easy however Kristal Lopez did an amazing job helping answer any questions or concerns I had throughout the whole experience, without any pressure or over More

by MSANDRA22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristal Lopez,
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Apr 24, 2024 -

Seattle Jeep responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you so much again for your feedback! We hope you have a great day! David Granger General Manager david@seattleautofamily.com

Helpful 1
April 22, 2024

Excellent service! James is great. Responsive and always willing to assist. I appreciated his support in having a recall part replaced. More

by cyndie.martini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Seattle Jeep responded

Hi, we're happy you found our staff to be so supportive during your experience here at Seattle Jeep. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! David Granger General Manager david@seattleautofamily.com

Helpful 1
April 21, 2024

I received incredible customer service from James in Jeep Service. He exceeded my expectations and went above and beyond to find creative in finding solutions. More

by KELLYSJOLANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

Helpful 1
April 21, 2024

The service department is always efficient and helpful- that’s almost fifteen words, right? Thanks!! 🙏 More

by sapopaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Seattle Jeep responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

Helpful 1
April 21, 2024

Car was not detailed. Car was missing all accessories at the time of sale. Car was not charged at time of sale despite several e-chargers available on the lot. More

by s.m.maloney1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Kim
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Apr 23, 2024 -

Seattle Jeep responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at david@seattleautofamily.com at your earliest convenience to discuss how we can turn this experience into a positive one. David Granger General Manager david@seattleautofamily.com

Helpful
April 20, 2024

Excellent service. I serviced via fast lane, and speedy it was. Immediately facilitated drop-off followed by a seamless pickup. More

by grant31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Seattle Jeep responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Helpful 1
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