Seattle MINI - Service Center

I'd stay away from them! Very bad experience when having my car serviced - told me I needed work done that didn't in fact need doing, and then quoted horrendous prices for it! Found an independent that was my car serviced - told me I needed work done that didn't in fact need doing, and then quoted horrendous prices for it! Found an independent that was much better. Didn't buy my car there though so can't comment on their salespeople, only their service people More

I setup appointment for items to be replaced and was told a certain amount and time frame and neither were correct. Service rep was rude and very cocky. I paid good money because MINIs aren't cheap and got h a certain amount and time frame and neither were correct. Service rep was rude and very cocky. I paid good money because MINIs aren't cheap and got horrible service for what I paid for. More

I've purchased two MINIs in the past four years. I love my car but it's the VIP service I get at Seattle MINI that keeps me coming back. My most recent visit to Seattle MINI involved me stopping by while my car but it's the VIP service I get at Seattle MINI that keeps me coming back. My most recent visit to Seattle MINI involved me stopping by while I was in the area to order snow tires. Raychel in the service department was able to squeeze my Countyman into the service schedule right then to have my new snow tires installed immediately. I was expecting to have to order the tires & wheels and schedule a future service appointment for install. I appreciate the efforts of the parts department & Raychel in service which resulted in me being ready for ski season all with one stop. Plus I left with a freshly washed car. Totally happy & ready for the slopes in my 2011 Countryman. More

My experience with Seattle Mini has always been outstanding to include my most recent visit a week ago. While my mini was being serviced, I received detailed communications regarding my repair opti outstanding to include my most recent visit a week ago. While my mini was being serviced, I received detailed communications regarding my repair options. As busy as Seattle Mini is, I felt I was treated as though I was their sole customer. It is this customer attention that makes me continue to go back to Seattle Mini. I always leave Seattle Mini with a smile on my face which has to be attributed to their attention to their customers and positive atmosphere throughout the dealership. More

This dealer is GREAT! What makes it great are the people. My service advisor is Rachael Gainey, she's a sweetie. Alway a smile, always polite, just a pleasure to deal with, regardless of the news on the car. My service advisor is Rachael Gainey, she's a sweetie. Alway a smile, always polite, just a pleasure to deal with, regardless of the news on the car. Their service team is fantastic. Got to know several of the wrenchs and always willing to work with a gear head & try to explain what's going on. There is a local MINI Club, and this dealer WORKS with the club to make thing easier for a small club to function and provide it's members events, weather technical or social. Cheers1 More

Friendly, competant dealer that cares. When a fellow Mini Club owner had a mechanical problem at the start of a ten day Club tour to Las Vegas in 2010, the dealer had his car repaired and back on the ro Mini Club owner had a mechanical problem at the start of a ten day Club tour to Las Vegas in 2010, the dealer had his car repaired and back on the road that evening, even though it was a Saturday and the dealerships service department was closed. They have been eager to find out what our needs were, and fullfill them. If they had been in business when we ordered our Mini, we would have bought it from them. More