Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Secor Chrysler Dodge Jeep Ram
New London, CT
553 Reviews
Looking for a new Chrysler, Jeep, Dodge, RAM or used car in New London? You've come to the right dealership! We provide everything automotive, with great prices and customer service. Buy new or used car in the New London, Mystic, Groton, and Norwich CT area from Secor. You'll get a reliable and stylish new car at a price you can afford. Call us, or come see us in person today.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 553 reviews
June 06, 2019
Failed to honor specific instructions 2015 WK2 Grand Cherokee Limited 4WD Diesel dropped of for malfunctioning turn signal reset issue. Provided specific instructions not to push updates t 2015 WK2 Grand Cherokee Limited 4WD Diesel dropped of for malfunctioning turn signal reset issue. Provided specific instructions not to push updates to either ECU or transmission due to aftermarket tunes; dealer updated BOTH ECU and transmission contrary to specific instructions, significantly impacting trailering/towing performance and incurring roughly $400 in additional cost to re-tune vehicle. Extremely upset and without recourse as dealer denies ECU and transmission updates were performed; updates NOT indicated on final invoice of work. AVOID THIS DEALER at all costs!! More
by scowrey
Verified CustomerEmployees Worked With
Service manager and technicians
Helpful May 30, 2019
Planned service I come to New London twice a week from RI. Steve and Pete always get me in the day and time that I need. This is my second car from Secor and I have b I come to New London twice a week from RI. Steve and Pete always get me in the day and time that I need. This is my second car from Secor and I have been nothing but happy with the whole experience. More
by KKWLAF
Employees Worked With
Alen Morse, Pete Arendt, Steven Gonzalez
May 22, 2019
Service above and beyond. Extra service not originally planned was performed and was very helpful. This service was performed late in the day near closing time, with great cou Extra service not originally planned was performed and was very helpful. This service was performed late in the day near closing time, with great courteousy. More
by JAFIRMAN
Employees Worked With
Pete Arendt, Steven Gonzalez
May 22, 2019
Service Rating This is the third car I have purchased From Secor Jeep. Prior to that I had Purchased several cars from their Predecessor Linder Motors. The quali This is the third car I have purchased From Secor Jeep. Prior to that I had Purchased several cars from their Predecessor Linder Motors. The quality Of service is the main reason I have Chosen to do business with these Dealers over the years More
by JAMES_C_BELL
Employees Worked With
Other Employees :
Alen Morse, Pete Arendt, Steven Gonzalez, Philip Eininger
May 19, 2019
Very professional I have always had good service and fair cost for the service provided. Being on a fixed income it can be a little tough when it comes to repairs. They I have always had good service and fair cost for the service provided. Being on a fixed income it can be a little tough when it comes to repairs. They give you very good estimates and keep you posted if anything changes. More
by releaseone
Employees Worked With
Pete Arendt, Steven Gonzalez
May 16, 2019
Brake job I recently had all for of my brakes done complete on my 2013 Jeep rubicon We have never questioned any work at this dealership but after I found out I recently had all for of my brakes done complete on my 2013 Jeep rubicon We have never questioned any work at this dealership but after I found out how much almost $1000 I talk to the dealership service department he told me that they are priced as front and rear independently with 2 hours of labor per brake job this I feel is outrageous I have done more than my fair share brake jobs in my time and even with the most difficult seizes drums or disc it has NEVER taking me that long even with out lifts or pneumatic tooling I understand if it’s just front or just rear the 2 hours for test drive paperwork etc etc but all for at one time should be priced as a package After years of coming to this dealership both me and my wife are seriously debating whether or not we will keep using this dealership More
by ERIC.FRYE
Employees Worked With
Pete Arendt, Steven Gonzalez
May 13, 2019
Greatservice center Brought vehile in for recall they had problems and ave me a loaner. Great people to work with. Repaired vehicle within a day. grest job highly recomm Brought vehile in for recall they had problems and ave me a loaner. Great people to work with. Repaired vehicle within a day. grest job highly recommend More
by salcardello
Employees Worked With
Steven Gonzalez
May 09, 2019
Great job Always very friendly and professional made sure I had a ride home and back to the dealership Called me to confirm the extra repairs Thank you Always very friendly and professional made sure I had a ride home and back to the dealership Called me to confirm the extra repairs Thank you More
by heycabron
Employees Worked With
Steven Gonzalez
May 05, 2019
Awesome Service My recent truck issue was corrected in a very timely manner and I was given a loaner vehicle of like and kind so as not to limit my daily uses. I have My recent truck issue was corrected in a very timely manner and I was given a loaner vehicle of like and kind so as not to limit my daily uses. I have finally found a dealership that I can trust. More
by JBBIRGE
April 30, 2019
Free Replacement When installing my back up camera, the person installing it marked up the glove compartment and the side panel on the passenger’s side. Secor replac When installing my back up camera, the person installing it marked up the glove compartment and the side panel on the passenger’s side. Secor replaced them at no charge. More
by JZAMZES1234
Employees Worked With
Pete Arendt, Steven Gonzalez
