1,320 Reviews of Secor Subaru - Service Center
Great service! Many thanks for fixing my Suburu so quickly. I trust your service and skills. Jay and Lauren were excellent. I am a grandmother, and trust and good Many thanks for fixing my Suburu so quickly. I trust your service and skills. Jay and Lauren were excellent. I am a grandmother, and trust and good service are important qualities that the service center exhibited. Thanks also for the car loaner. More
Engine lights on and noisy exhaust Lauren was very helpful. The problem was found very quickly and taken care of in a timely manner, Lauren also made sure if we had any problems to ca Lauren was very helpful. The problem was found very quickly and taken care of in a timely manner, Lauren also made sure if we had any problems to call Her directly. More
Drive in appoints are great! Got my 1030AM appointment on line, drove right into the garage, had the assessment of my check engine warning done in 20 min, got the estimate and the Got my 1030AM appointment on line, drove right into the garage, had the assessment of my check engine warning done in 20 min, got the estimate and the job was done in less than an hour! Very seamless and efficient service.. More
Everything done perfectly I had just returned from two months in Florida and needed an oil change and a thorough check of the car. I was able to schedule an appointment the da I had just returned from two months in Florida and needed an oil change and a thorough check of the car. I was able to schedule an appointment the day after my call. New oil and filter and a check of the car reassured me I could continue to rely on this fantastic vehicle. Just need to have the air bag recall done early next month. More
Great customer service I've always had a good experience with Secor's service. It seems they are still ironing out the wrinkles though in the new, "more efficient" check in I've always had a good experience with Secor's service. It seems they are still ironing out the wrinkles though in the new, "more efficient" check in process. I was left standing in the cold service bay for several minutes before someone was available to check me in. More
Friendly and quick Great service! Needed to have some work done and was given a loaner car to use while mine was being worked on. The loaner was a beautiful new vehicle Great service! Needed to have some work done and was given a loaner car to use while mine was being worked on. The loaner was a beautiful new vehicle and made me consider trading! The process was quick and I was in and out with no hassle. More
Easy and accommodating Easy drop off, I was helped quickly and the waiting area was nice. The text updates on the progress of my service was appreciated. I liked that the wa Easy drop off, I was helped quickly and the waiting area was nice. The text updates on the progress of my service was appreciated. I liked that the waiting area had some business or work space separate from the TV room. More
Friendly Service and Staff Both the service I received from Jay in your Service Department, and Larry in the Sales Department continue to impress me. Each of them were both help Both the service I received from Jay in your Service Department, and Larry in the Sales Department continue to impress me. Each of them were both helpful and friendly, and made my experience a very positive one. Arlene J More
Quick Service I received a recall notice on my passenger-side airbag. The dealer I purchased my car from was booking into mid-June so I called a friend who bought h I received a recall notice on my passenger-side airbag. The dealer I purchased my car from was booking into mid-June so I called a friend who bought his Subaru at Secor. He had just made an appointment for the following Monday. I called and got an appointment for 3/26/19! Yesterday, I drove from my home in Portland and had my airbag replaced by Secor’s team. The job took less than 3 hours and I waited in their comfortable waiting room/work area. Thank you, Secor! More
Routine Service My 2016 Forester was in for routine servicing - oil change, tire rotation, etc. The experience was very good - from the express check in, coffee and N My 2016 Forester was in for routine servicing - oil change, tire rotation, etc. The experience was very good - from the express check in, coffee and Netflix in the lounge, to a clean car and check out. My service rep was very knowledgeable concerning my vehicle and what had been done. Thanks to the whole crew. More