Back

Secor Subaru

New London, CT

4.7
2,007 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
Contact Dealership

501 Broad Street

New London, CT

06320

Directions

By Type

Showing 1,337 service reviews

April 11, 2026

Very nice lady. Polite and very efficient. Was on my way with loner in no time at all. More

by jrebell4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2026 -

Secor Subaru responded

Thank you for leaving us this five-star review and for your kind words about our service team at Secor Subaru! We'll see you next time!

April 03, 2026

They are the best in everything Costumer’s service and sales . I’m very happy working with them More

by Soso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2026 -

Secor Subaru responded

We're honored to have you as a Secor Subaru customer! Take care and we'll see you next time!

March 28, 2026

They are very knowledgeable and polite. They clearly explain what needs to be done to keep my car running in optimal shape. More

by Barbventofurtak458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2026 -

Secor Subaru responded

We’re glad our team’s expertise and clear explanations made your experience a positive one! Thank you for choosing Secor Subaru!

March 10, 2026

As a maintenance coordinator, Kaitlyn took care of everything and kept me informed. No complaints. Great job! More

by Andymeeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2026 -

Secor Subaru responded

Hi Andy! We're glad to hear that Kaitlyn kept you informed and satisfied. Thank you for choosing Secor Subaru! See you next time! Safe travels!

February 12, 2026

Kaitlyn is always very friendly and kind every time I bring my car in for service! More

by Riley.lindsey.31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2026 -

Secor Subaru responded

Thank you for the five-star rating! The team looks forward to working with you again! – Secor Subaru

January 16, 2026

Excellent, and good customer service they were all great. And they clean my car great More

by I Perullero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chocolat Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Mirles, David Pricone
Jan 16, 2026 -

Secor Subaru responded

We appreciate the positive feedback about your recent visit here at Secor Subaru! Thanks so much for your support!

January 13, 2026

Excellent service! One of the best overall experiences I've had with a service visit to a dealership. More

by Mike D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2026 -

Secor Subaru responded

Hi Mike, thank you for sharing your experience with our team! We look forward to seeing you next time at Secor Subaru. Safe travels!

January 11, 2026

I made an appointment and was received right away. They had some minor issues with a vehicle in front of me so the 1.5 hr estimate took 2.5 hr to complete the service. It wasn't much of an inconvenien More

by mikey1music
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2026 -

Secor Subaru responded

Hi Mikey! Thank you for your understanding and patience! We always aim to provide efficient service, but sometimes things don’t go as planned. We’re grateful for your understanding and pleased you had a great experience. We look forward to welcoming you back in the future! -Secor Subaru

January 01, 2026

If your looking for great service and friendly employees, Secor Subaru is the place to go More

by mrskwhite917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eggert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joycelyn Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cholewa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2026 -

Secor Subaru responded

Thank you for your support of the Secor Subaru team! We appreciate your business and look forward to seeing you again next time!

December 16, 2025

Great communication from the staff regarding the service process providing timeline and other required updates More

by PP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2025 -

Secor Subaru responded

Thank you for sharing your feedback about our team! We appreciate your support and hope to see you again at Secor Subaru!

1
...