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1,320 Reviews of Secor Subaru - Service Center
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March 25, 2019
Airbag recall/oil change The work was done in a very timely manner. During inspection found brake problem, they took care of all three problems on a very busy day. I have al The work was done in a very timely manner. During inspection found brake problem, they took care of all three problems on a very busy day. I have always had good service. More
by RICHLINROMAN
Verified CustomerEmployees Worked With
Lauren McGloin
March 22, 2019
Fast and courteous service! The best service I've had! It was VERY quick, and very very Courteous. My service Rep was Lauren, and I had brought my Subaru in for a pretty tedious The best service I've had! It was VERY quick, and very very Courteous. My service Rep was Lauren, and I had brought my Subaru in for a pretty tedious repair- it needed a new Torque Converter. I expect the car to be out for at least a week, but they ordered the part, got it shipped, and fixed it a day later! The entire time my service advisor was super courteous, kept me in the loop, and really did everything she could to get me the best price. Would recommend- this experience was AMAZING!! More
by Joseph Salcedo
Employees Worked With
John Donovan, Lauren McGloin
March 21, 2019
The Staff Listens Facility is clean and efficient. Lauren listened carefully to my concerns, and followed up with a full report when work was completed. They even washe Facility is clean and efficient. Lauren listened carefully to my concerns, and followed up with a full report when work was completed. They even washed my car! More
by Artsgirl
Employees Worked With
Lauren McGloin
March 18, 2019
Awesome!!! As always I received the service I expect from your dealership. I want the thank Dan Mirles for setting me up with a loaner car. I have faithfully As always I received the service I expect from your dealership. I want the thank Dan Mirles for setting me up with a loaner car. I have faithfully taken my Subaru for all maintenance and scheduled service. This time I could not just be dropped off, I needed a car due to the fact my Father is on dialysis and I am in training and a need a car 24/7 at this time. I was way behind in my scheduled service and needed to get my car in. Service stood by your policy of not providing loners, my only option was to go to Jiffy-lube. After explaining my situation to Dan, he provided me with a loner. More
by W.LECLAIR
March 14, 2019
Service was exceptional Couldn't of gone any better. Lauren was great to deal with. Professional and courteous, plus free car wash. Did everything they said they would do. Hi Couldn't of gone any better. Lauren was great to deal with. Professional and courteous, plus free car wash. Did everything they said they would do. Highly recommend. More
by D.CAPORALE
Employees Worked With
Lauren McGloin
March 14, 2019
Quick and easy This was a recall and it set well .. I was in and out in an hour , and spent the time in the waiting room drinking coffee . This was a recall and it set well .. I was in and out in an hour , and spent the time in the waiting room drinking coffee . More
by LOUISANDTHEFISH
Employees Worked With
Amanda Easom
March 14, 2019
Went out of their way to bring a loaner car to my workplace! Started off with lack of communication but redeemed themselves by keeping me informed and even dropped off a loaner car to my workplace as my car was Started off with lack of communication but redeemed themselves by keeping me informed and even dropped off a loaner car to my workplace as my car was going to take longer than expected. More
by Sharon
Employees Worked With
Jay Fulton, Lauren McGloin
March 14, 2019
Perfection I needed a recall service and succeeded to make an instant appointment. I got a welcome reception and a promised waitime of about half an hour I needed a recall service and succeeded to make an instant appointment. I got a welcome reception and a promised waitime of about half an hour More
by WBUDDING
Employees Worked With
John Donovan
March 13, 2019
Peace of Mind I had just come back from a trip to Maine during bad weather and thought my breaks were not behaving properly. When I called and asked for an appointm I had just come back from a trip to Maine during bad weather and thought my breaks were not behaving properly. When I called and asked for an appointment that day, Jay Fulton made Room in a busy scheduled day to fit me in. Turns out my ABS breaking system had been working extra hard in the bad weather and my breaks were fine. I felt silly for bringing the car in, but Jay assured me that he would rather fit me in and find that it was nothing, than have me get into an accident. Can’t thank him enough. More
by SHIRI B
Employees Worked With
Jay Fulton
March 13, 2019
Excellent service Service was friendly, competent and efficient. Everything was explained clearly and showed excellent knowledge when answering my questions. I was ve Service was friendly, competent and efficient. Everything was explained clearly and showed excellent knowledge when answering my questions. I was very pleased with Secor Subaru service. More
by GREENWALD.PETER
Employees Worked With
Lauren McGloin
