1,328 Reviews of Secor Subaru - Service Center
Very fast, high quality service I visit the Secor Subaru in New London on a regular base to service my car, and not just this visit, but always it is very high quality service. Thank I visit the Secor Subaru in New London on a regular base to service my car, and not just this visit, but always it is very high quality service. Thank you! Olga More
Service Recall Service was prompt and completed as promised. Loaner were clean and available on my schedule. I wish they had a better choice of healthy snacks in the Service was prompt and completed as promised. Loaner were clean and available on my schedule. I wish they had a better choice of healthy snacks in their waiting room. More
Fantastic Service We are new customers and were totally impressed with this service! We will definitely be back! Thank you for your professionalism and kindness! Per We are new customers and were totally impressed with this service! We will definitely be back! Thank you for your professionalism and kindness! Perfect service! More
Quick, friendly, competent. I had an emergency and needed a new battery immediately so I called in the morning And they told me to come right in. They were friendly and very co I had an emergency and needed a new battery immediately so I called in the morning And they told me to come right in. They were friendly and very competent and fixed my problem quickly. More
Quick & friendly service I was in for a mandatory recall. Fast and courteous service. Waiting area quiet and clean. Fresh coffee, tv and free wi-fi. They told me 60 min for se I was in for a mandatory recall. Fast and courteous service. Waiting area quiet and clean. Fresh coffee, tv and free wi-fi. They told me 60 min for service and they were done in 55 min. More
Excellent service department Had to bring my 2012 Impreza for a recall. All service department staff were very helpful and friendly. Work was completed in less than the initially Had to bring my 2012 Impreza for a recall. All service department staff were very helpful and friendly. Work was completed in less than the initially reported time and I received a nice loaner car for the duration. More
Great Service Writer Lauren was great to work with! I will request her when I schedule my next visit. However the car wash looked terrible. The car exterior still had sal Lauren was great to work with! I will request her when I schedule my next visit. However the car wash looked terrible. The car exterior still had salt and mud residue visible. More
Good service but Good service. John is a good representative. I like the shuttle service, but my big complaint is that they forgot to wash my car. The price is also wa Good service. John is a good representative. I like the shuttle service, but my big complaint is that they forgot to wash my car. The price is also way too high for a simple oil change and tire rotation. This can easily be done elsewhere for much less. More
Oil change Lauren was super helpful & friendly. She’s a great person to deal with when you walk in for a service. Thank you for the great customer service Lauren was super helpful & friendly. She’s a great person to deal with when you walk in for a service. Thank you for the great customer service More
My 18K service and remote installation As has been my experience for the last seven years, this appointment with Secor was a very positive experience. We were offered a loaner vehicle when As has been my experience for the last seven years, this appointment with Secor was a very positive experience. We were offered a loaner vehicle when Jay informed us that the installation of a remote start unit would require more time than we were prepared for. A brand new Outback, no less! We were promptly informed when our car was ready, and check-out was quick and the staff was very friendly. Great service. More