Secor Subaru - Service Center

Appointment When I arrived for my appointment at the dealership the woman who”greeted” me was not very friendly and never smiled. It appeared that she was having When I arrived for my appointment at the dealership the woman who”greeted” me was not very friendly and never smiled. It appeared that she was having some difficulty with the computer while she tried to figure out the reason for my visit. I waited in the waiting area and when my car was ready she came out to review some things with me. She told me the cabin air filter was dirty and needed to be replaced. I declined and then she brought it up again and said the filter was “very” dirty. She also said I needed 4 new tires and they were so bad they could not be rotated. I declined that also. When she left after that encounter she still had not smiled and was not friendly. The other customer in the waiting area looked at me and said “wow she was really rude to you”. I have been coming to Secor for many years and this is the first time I have had a bad experience. Everyone else has been so friendly and helpful. I did not get the name of the woman who waited on me but I am sure that her name is on the invoice for the service. I did receive a voicemail from someone who identified herself as Ellen but as I said I did not get her name at the time of the appointment. After I left I went to a tire dealer as the tire price I had been given seemed high to get an estimate from them and they said I did not need tires. I have even returned for a minor problem since and the person went right to my car and addressed and solved the issue in two minutes and I was happily on my way. More

oil change I went to get my oil changed and they great fast friendly service and they washed my car so fantastic . I I would recommend them any time I went to get my oil changed and they great fast friendly service and they washed my car so fantastic . I I would recommend them any time More

2013 Subaru Outback - rattle in front and back end. Jay took the time to drive my car with both my father and I. He worked with the service technician to fix the problem that we all heard while riding Jay took the time to drive my car with both my father and I. He worked with the service technician to fix the problem that we all heard while riding in the car that rainy afternoon. I will be back when my car needs service again. Thank you Jay ! More

Always helpful Made sure I had a car to drive while mine was being serviced. Jay also explained and demonstrated on my car how to check the oil. There were two other Made sure I had a car to drive while mine was being serviced. Jay also explained and demonstrated on my car how to check the oil. There were two other employees that were very helpful. So sorry, cannot remember their names. One took all my information and the other gave me his dealer car when another car was not available. More

Just wonderful!! Always dependable! My Obi has been with them since 2010, they take good care of everything plus they spoil me! I love my Secor Subaru! Always dependable! My Obi has been with them since 2010, they take good care of everything plus they spoil me! I love my Secor Subaru! More

Jay is knowledgeable and trustworthy and it shows. Service was done in a reasonable length of time. The customer waiting area is quite comfortable - especially nice to have coffee and donuts in the m Service was done in a reasonable length of time. The customer waiting area is quite comfortable - especially nice to have coffee and donuts in the morning! More

Oil change Very nice and helpful service man. Work was done on time and well done. I plan to go there for my next oil change. Thank you. Very nice and helpful service man. Work was done on time and well done. I plan to go there for my next oil change. Thank you. More

I am dissatisfied with my last service visit Had a flat and needed new tires. They recommended Yokahoma because they will have less road noise. They were also more expensive. Worst tires ever. Th Had a flat and needed new tires. They recommended Yokahoma because they will have less road noise. They were also more expensive. Worst tires ever. They make a variable high pitch noise on smooth pavement that drives me nuts. Bad recommendation Seacor. Will have my car services somewhere else from now on. Trusted them to do right by me. More

Excellent service Secor Subaru electronically confirms your service appointment as well as reminds you electronically. Transportation is offered when leaving vehicle f Secor Subaru electronically confirms your service appointment as well as reminds you electronically. Transportation is offered when leaving vehicle for service. Repair was made under warranty. More

Worth the drive I pass another Subaru dealer to get to Secor. And I do it happily. Secor has treated me in such an amazing way I won’t go anywhere else. They have hel I pass another Subaru dealer to get to Secor. And I do it happily. Secor has treated me in such an amazing way I won’t go anywhere else. They have helped me when I had a headlight out and needed a replacement just before my vacation. I am always greeted with a smile and a hello! More